•Created on-brand visual solutions to communication problems and produce creative assets (both digital and print) across multiple teams and organizations.
•Designed and produced creative assets for cross functional teams to increase supply and recruitment initiatives.
•Facilitated driver experience focus groups to identify driver pain points in our market.
•Led localization efforts for driver onboarding and education content
•Improved local driver compliance by designing a half page document clarifying communication on local driver requirements. Integrated this into driver onboarding process.
•Coordinated with local government transit officials to implement geodata driven solutions to ease traffic congestion and reduce driver citations.
