# Shawn Suzuki

> Product Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/shawnsuzuki

UX Product Designer

"Be curious, not judgmental..." -Walt W.

I'm a curious and self-driven designer who loves emerging tech, social good, and finding solutions to "impossible" challenges. 

"Believe" -Ted L.

## Work Experience
### Product Designer @ Volunteer Success
Jan 2021 – Present | Ontario, Canada
We're a not-for-profit organization bringing the volunteer world together.

### Product Designer @ PinionVote
Jan 2021 – Present | United States
The existing market for social-political apps focuses on informing or linking information to other major political sites. Which leads to "smaller" legislation that matters, being missed. Pinion is set to be the social-political platform that will help you be more informed on current legislation by city, county, state, and our beautiful nation.

### User Experience Designer @ ShelterApp
Jan 2021 – Present | remote
Shelter App is a 100% volunteer, non-profit designed to help connect homeless and low-income families to free resources in their locale. We could always use more volunteers (Back-end, Front-end, Full-stack, and data are our biggest need right now). Feel free to connect to do some social good. 

So far, I've...
•Learned dialogflow and working with an ai chatbot
•Contributed to creating intents for the chatbot
•Helping redesign mobile visual design iOS
•Contributed components with zeplin/github/slack
•Helping redesign landing page
•Testing conversation flow
•iOS app store preview design and Onboarding bubbles

### Product Design Consultant @ Shawn Suzuki Design
Jan 2019 – Present | San Jose, California, United States
Visual Design
UX/UI Design
Wireframing
Prototyping
Lo-Fi & Hi-Fi Mockups
Information Architecture
UX Research
Digital Product Testing
Mobile & Web Design

### UX/UI Designer @ SPOT App
Jan 2020 – Jan 2020 | Remote
Led employer mobile home screen redesign
Conducted guerilla user research
Completed AB testing on designs
Created new user flow to match the new design
Led mobile "gig" form redesign
Communicated across teams through Zoom & Slack
Presented to key stakeholders, development, and UX teams

### Dasher @ DoorDash
Jan 2017 – Jan 2020
Rated Top Dasher since the beginning of program in Sep '19 by exceeding a 4.70 star rating, 95% completion rate, and 70% acceptance rate.
Achieved a 4.92 of 5.00 customer satisfaction rating by empathizing what the customer will want and need with their food order (ie. condiments or cutlery). 
Achieved 100% completion and acceptance rate as I empathized what it's like to be in a situation where your order is left or lost and to minimize that in my area.

### Retail Store Manager @ AT&T
Jan 2015 – Jan 2018 | 1546 Saratoga ave.
Led 18 team members to a common goal
Training and development of team members
Continuous coaching
Producing and analyzing reports
Balanced operations
Account management
Customer service
Solutions expert
Small business sales and development
Small business application sales (SaaS)
Home entertainment sales(Uverse tv, Fiber, VoIP, direct tv)
Connected solutions (Digital life) home security and automation
Inspire and engage team members
Community service

### Assistant Store Manager @ AT&T
Jan 2013 – Jan 2015 | Palo Alto, CA
Led 50 colleagues and team members to rethink possible
Reduced shrink by 13%
Redesigned showroom that led to a region-wide redesign
Decreased operational errors by 25%
Increased operational efficiency by 20%
Mentor to current and upcoming leaders
Engaged, inspired, and coached RSCs for success
Met and exceeded sales quotas
Customer service
Employee training/retention

### Retail Sales Consultant @ AT&T
Jan 2010 – Jan 2013
Solution Sales
Iphone4...BB Torch
Uverse TV and Uverse Internet
Small business communication solutions
Home tv, internet, and phone

### Account Executive @ Aflac
Jan 2008 – Jan 2010 | San Francisco Bay Area
Life insurance
Extended work insurance
Extended health insurance

### Regional Sales Manager @ California Hazardous Services
Jan 2006 – Jan 2008 | Santa Clara, California
Fuel tank cleaning
Business to business sales
State tank certification
Hazardous waste handling
Fuel system solutions

### Assistant store manager @ The Home Depot
Jan 2003 – Jan 2006


## Education
### Certificates in Product Design
Uxcel
Jan 2020

### UX Foundations in User Experience Design
Google
Jan 2021

### UX/UI Design in Design
Springboard
Jan 2019 – Jan 2020

### Bachelor of Science (BS) in Information Technology, Mobile Applications
University of Phoenix
Jan 2013 – Jan 2017


## Contact & Social
- LinkedIn: https://linkedin.com/in/shawnsuzuki
- Portfolio: http://shawnsuzuki.com
- Dribbble: http://dribbble.com/shawnsuzukidesign

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Source: https://flows.cv/shawnsuzuki
JSON Resume: https://flows.cv/shawnsuzuki/resume.json
Last updated: 2026-03-30