Software Engineer II at Microsoft | Transitioning to PM | Cross-Functional Leadership & Business Impact
Software Engineer at Microsoft with 6+ years combining technical execution with cross-functional program leadership - often operating without dedicated product manager support.
Leading cross-functional initiatives for Microsoft Philanthropies platforms serving 150k+ employees globally.
Trade Screening (E2E Ownership): Led end-to-end program mitigating $120B compliance risk, processing 700k nonprofit records. Partnered with PM and business stakeholders to clarify requirements, authored technical specification presented to leadership. Developed orchestrator integrating multiple APIs, coordinated production handoff with full documentation.
Give vNext Platform (No Dedicated PM for 2+ Years): Built SharePoint-based giving platform from ground up in dual engineering-PM role. Partnered directly with stakeholders to gather requirements and define vision. Established SPFx architecture, implemented telemetry informing product roadmap, built CI/CD pipeline. Presented platform strategy to leadership quarterly.
MSAuction Migration (No Dedicated PM): Drove technical execution and product management for Angular 17 migration while launching global sweepstakes. Partnered with business on requirements, legal on international consent, engineering lead on timeline. Delivered: $1.98M in donations, 30% participation increase, 0 production incidents.
TEALS Platform (Minimal PM Support): Led front-end development as SME, taking initiative on requirements gathering and roadmap planning. Coordinated with program stakeholders on educator/volunteer needs. Mentored multiple engineers, established development best practices.
Nonprofit Integration: Owned Percent integration end-to-end, completing Agent Verification and TechSoup migration. Built support tooling, implemented localized disclaimers. Reduced validation time from 15 days to 3 days for 80% of requests.
Compliance & Operations: Implemented Clarity cookie consent across countries, AVS front-end, S360 governance remediation. Served DRI rotations with 100% Sev 3+ postmortems within two weeks. Documented practices in DRI handbook.
Technical: React, Node.js, C#, Azure, CI/CD, Application Insights, Power BI.
Led cross-functional initiatives improving user experience for millions of customers.
GDPR Account Deletion:
Partnered with product, legal, and UX teams to design compliant self-service account deletion feature. Worked with legal on regulatory requirements, collaborated with UX on user-friendly flows balancing compliance with experience. Reduced support tickets by 30%, improved completion rate by 33%.
Password Reset Optimization:
Collaborated with UX researchers and product managers to identify pain points. Provided technical feasibility feedback during design reviews, advocated for security best practices. Decreased support contacts by 25%.
Built a workflow automation tool enabling business teams to self-serve route requests, reducing manual processing time by 90%. Gathered requirements from operations stakeholders and iterated based on user feedback - early demonstration of bridging technical solutions with business needs.
Sage Corps is a selective global entrepreneurship program that sends top college students (Fellows) to study and intern abroad with tech startups. Fellows spend their days alongside CEOs, CTOs, and COOs tackling real problems and building impactful solutions. After work, Fellows attend professional events to learn additional skills and to develop a global network. Finally, Fellows connect with a community of alumni and the Sage Network, who help with career advice and opportunities.