I’m a Product Design Lead specializing in agent-based AI and experience architecture at enterprise scale.At Salesforce, I define how intelligent agents behave, coordinate, and interact across multi-cloud environments. My work includes establishing behavioral frameworks, interaction models, and scalable patterns that support agent orchestration across surfaces.I collaborate closely with product, engineering, and architecture teams to align user experience with technical systems, governance requirements, and platform strategy.Previously, I led multi-cloud personalization initiatives and generative workflow integration, with a focus on scalable design systems and reusable experience models.I’m particularly interested in system-level UX, agent coordination, and designing intelligent systems that are clear, actionable, and trustworthy.
2022 — Now
2020 — 2022
New York, New York, United States
2018 — 2019
New York, New York
2018 — 2018
New York, New York, United States
2017 — 2017
New York, New York, United States
2016 — 2017
Jersey City, New Jersey, United States
2015 — 2015
New York City
2014 — 2014
2013 — 2014
Brooklyn, New York
2012 — 2013
Feel free to contact me at sheina@placeholder.flows.cv