# Shelby Zink > Product Designer at Microsoft | Copilot, AI Location: New York, New York, United States Profile: https://flows.cv/shelbyzink I’m a product designer with expertise in creating visually appealing and intuitive user experiences. I leverage human-centered and technical skills focused on UX craft to solve complex commercial and consumer problems, driving positive business transformations. Passionate about designing for diversity, equity, and inclusion (DE&I), I have a proven track record of problem-solving with people from diverse backgrounds, including differences in race, gender, socioeconomic status, and abilities. ## Work Experience ### Product Designer 2 @ Microsoft Jan 2024 – Present Designing for Microsoft 365 Copilot and Office AI experiences ### Product Designer 2 @ Microsoft Jan 2023 – Present | New York City Metropolitan Area Designing for Microsoft 365 lifecycle experiences supporting user adoption, retention and growth. ### Product Designer @ Microsoft Jan 2021 – Jan 2023 Microsoft 365 growth, modernization, and application health. I design user experiences that drive adoption, retention, and help commercial and consumer customers to experience the best versions of Microsoft 365. ### Design Mentor @ &Design (US) Jan 2021 – Jan 2021 Mentored fellows through a Racial Equity Design Challenge, providing 1-on-1 mentorship, design education, and facilitating personal growth/development workshops. &Design’s mission is to cultivate and activate Black, Latinx, and Indigenous Emerging Designers by providing tools, resources and training to support them on their creative career journey. ### UX Designer @ Institute for Health Metrics and Evaluation Jan 2021 – Jan 2021 | Seattle, Washington, United States Led overall website experience, visual design, and consulted on interactive data visualizations to inform users on the global and regional future of Covid-19. The purpose of the site is to inform policy makers, journalists, educators, government officials and leaders surrounding actions and decision making needed to support long-term predictions on Covid-19 futures. ### Product Designer @ Microsoft Jan 2020 – Jan 2020 | Redmond, Washington, United States ### Graduate UX Designer @ University of Washington Human Centered Design & Engineering Jan 2019 – Jan 2019 | Seattle, Washington, United States Created design prototypes for symptom tracking app that syncs to a wearable device to support the co-management of asthma for children and parents. Created prototypes of dashboard, tracking, goal setting, and communication features. Led field-based usability test. The goal of IMPACT is to test the effectiveness of a co-management app and wearable device with parent child dyads in a randomized control trial. Advised by Jennifer Sonney. PhD, Julie Kientz. PhD ### Program Coordinator @ City of Rochester Jan 2019 – Jan 2019 | Rochester, New York Metropolitan Area Coordinated and lead youth public health programing within the Rochester City School and recreation centers. Conducted participatory research sessions to inform state level education based on youth needs. ### Researcher @ University of Rochester Medical Center Jan 2017 – Jan 2019 | Rochester, New York Area Executed home based interviews with caregivers and adolescents researching gaps in healthcare. Worked closely with physicians, school nurses, and families to design, develop, test and disseminate effective models of school-based asthma care for adolescents in urban communities. Designed education, symptom tracking, recruitment tools and materials to engage and inform program participants. ### Research Coordinator @ Edelman Intelligence Jan 2015 – Jan 2016 | Rochester, New York Area Worked with internal teams to coordinate research operations. Gathered consumer insights for marketing campaigns, ad testing, brand awareness and product launches. Wrote survey screeners, oversaw the programming and testing of online surveys, worked with sample providers to capture survey respondents and focus group participants, closely monitored and reported updates of data collection to deliver accurate results for analysis. ### Graphic Design Intern @ The Point of Contact Gallery Jan 2008 – Jan 2010 | Syracuse, New York, United States ## Education ### Master of Science - MS in Human Centered Design and Engineering University of Washington Jan 2019 – Jan 2021 ### Bachelor of Industrial Design in Industrial and Interaction Design Syracuse University Jan 2010 – Jan 2015 ## Contact & Social - LinkedIn: https://linkedin.com/in/shelby-zink-4947216a - Portfolio: http://shelbyzink.com --- Source: https://flows.cv/shelbyzink JSON Resume: https://flows.cv/shelbyzink/resume.json Last updated: 2026-03-30