# Shelley Park > UX Designer @ Plowguys |Product/UX and UI Design Location: Jersey City, New Jersey, United States Profile: https://flows.cv/shelleypark As a Product Designer at Plowguys, I leverage my skills in UX/UI, 3D design, and SaaS to create user-centric solutions for snow removal services. I have streamlined the UX of both provider and customer-facing dashboards, conducted comprehensive competitive research and UX audit, and co-led the UX/UI design of a new social app funded by Plowguys. Before joining Plowguys, I worked as a Product Designer at Materialise, where I successfully managed the UI conversion project for 140+ webpages, enabling major manufacturing corporations to utilize the new SaaS UI. I also secured a pre-sale by a key private customer after presenting a high-fidelity demo of my improved e-commerce sign-in to checkout flow design. My passion for design stems from my background in 3D modeling and printing, which I studied at Alfred University and practiced as an engineer for four years. During that time, I initiated and executed a project to solve packaging problems by conducting user research and designing four unique packaging styles, resulting in a 325% increase in customer satisfaction. I am looking for a full-time hybrid role on a robust and collaborative UX team working in B2B/B2C, with the goal of moving into User Experience leadership or management. I am proficient in tools such as Figma, Sketch, Adobe Photoshop, Miro, and Invision, and I have strong skills in user research, prototyping, user flows, usability testing, journey mapping, and storyboarding. ## Work Experience ### Product Designer @ Plowguys Jan 2023 – Present | New York City Metropolitan Area ✅ Streamlined UX of provider and customer-facing dashboard to empower users to manage their snow removal events effectively. ✅ Conducted comprehensive competitive research and UX audit to identify areas for improvement and presented actionable UX tactics to the co-founder. ✅ Co-led the UX/ UI design of a new, yet-to-be-released social app, funded by Plowguys, which resulted in a successful lo-fi handoff within a span of 5 days. ### Product Designer @ Materialise Jan 2022 – Jan 2023 | Princeton, New Jersey, United States ✅ Successfully managed the UI conversion project for 140+ webpages, enabling major manufacturing corporations like Lockheed Martin and Baker Hughes to utilize the new Saas UI. ✅ Secured a pre-sale by a key private customer after I presented a high-fidelity demo of my improved e-commerce sign-in to checkout flow design. *Refined new Saas UI by leading daily design meetings with front-end engineers to solve issues for legacy software products. ✅ Managed 140+ webpages in UI conversion project to adhere to the new style guide which is now being utilized by major companies like Lockheed Martin and Baker Hughes. ### UX Designer @ Benten Technologies, Inc. Jan 2022 – Jan 2022 | Virginia, United States ✅ Improved overall user satisfaction by crafting clear and concise prompts and directions within the app resulting in a seamless user experience ✅ Enhanced the visual identity of the app by developing and iterating on the design style guide, incorporating clear and compelling visuals.- Applied competitive and secondary research to create personas, style guide, wireframes, and high fidelity prototypes ✅ Iterated a smoother user experience by executing usability tests with targeted users and utilized data to revise user flows. ### Full Time Student / UX Designer @ Springboard Jan 2021 – Jan 2021 | United States 700+ hours of hands-on course material, with 1:1 industry expert mentor oversight, and completion of 4 in-depth portfolio projects. Mastered skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle. ### 3D Modeling Engineer @ Shapeways Jan 2019 – Jan 2020 | New York, New York ✅ Recovered $100k in revenue for the 2019 manufacturing year by addressing user feedback and resolving iterations of 3D prototypes. ✅ Rescued an urgent, high-revenue prototype project valued at $17K+ by collaborating with the Sales and Materials Research Team and Customer Service. ✅ Streamlined online customer experience project by producing comprehensible guides on model manufacturing success on 52 different materials. ### 3D Printing Engineer @ Shapeways Jan 2016 – Jan 2019 | Greater New York City Area ✅ Spearheaded new product packaging system backed by user research. This included: prototyping 4 new packages, user testing the designs with 500+ users resulting in 98% customer approval rating. ✅ Delivered 325% surge in customer satisfaction by spearheading the development and implementation of the 1st Standard Package Optimization, a pioneering solution adopted by overseas departments. ✅ Pioneered and implemented a redesign of the spray booth to reuse excess material and eliminate slip hazards. ### Artist Assistant @ Robert Lazzarini Studio Jan 2015 – Jan 2016 | Greenpoint *Executed multiple technical building skills such as plaster mold making, slipcasting, glaze testing, bronze-cast sculpture finishing, and detailed canvas preparation of paintings and sculptures worth over 20k. ### Fashion Photography Model @ School of Visual Arts Jan 2014 – Jan 2016 | Greater New York City Area Posed 100+ hours for fashion photography, illustration, drawing, portraiture, painting, cartooning classes. ## Education ### UI/UX Career Track Springboard ### Rhino for Jewelry in 3D design Fashion Institute of Technology ### Bachelor of Fine Arts (BFA) in Ceramic Arts and Ceramics Alfred University ## Contact & Social - LinkedIn: https://linkedin.com/in/shelley-park - Portfolio: https://www.shelley-park.com/ --- Source: https://flows.cv/shelleypark JSON Resume: https://flows.cv/shelleypark/resume.json Last updated: 2026-03-29