Designed an Insurance Claims Management System, resulting in a 21% reduction in claim handling time and a 27% increase in user satisfaction.
Collaborated with product manager and engineering resolving issues related to data interoperability and user experience.
Championed data-driven decision-making, utilizing user interviews to refine functionality and improve user adoption. Instrumental in securing partnerships with 4 major dental providers and onboarding 500+ clinics across the US within the (Q1 2023).
Collaborated with product manager and engineering resolving issues related to data interoperability and user experience.
Resulted in a 21% reduction in claim handling time and a 27% increase in user satisfaction scores. Marked by the acquisition of 4 major dental partners and over 500 clinics across the US within the first quarter of launch.