• Led end-to-end UX design for credit management tools, prioritizing accessibility and mobile-first design through user research and usability testing.

• Designed personalized recommendation systems and information architecture to drive user engagement.

• Collaborated with product and engineering teams to establish design system components for cross-platform consistency.

• Conducted comprehensive user research and competitive analysis to identify and solve lending experience pain points.

• Developed prototypes and interaction design specifications to optimize the loan application process.

• Established scalable mobile design patterns and a comprehensive component library.

• Designed the end-to-end experience for the Saildrone Forecast app, which achieved a #3 ranking in the App Store weather category.

• Optimized complex ocean data visualization for consumer audiences via iterative prototyping and user testing.

• Developed B2B dashboard interfaces for governmental and commercial clients, balancing complex data requirements with high usability.

• Led strategic design initiatives for flagship cardholder products for partners like Bank of America and PNC.

• Directed iOS and Android development through comprehensive wireframes, prototypes, and user flows.

• Designed secure, accessible payment experiences that balance user needs with complex compliance requirements.

• Directed the design strategy for a cloud-based private aviation platform, managing UX across both consumer and enterprise products.

• Led the launch of an iOS consumer app and two enterprise SaaS applications through the full design lifecycle.

• Established a comprehensive design system and interaction patterns for complex aviation workflows.

• Led UX and visual design for the Fitbit mobile app and wearable interfaces to ensure a cohesive cross-platform experience.

• Designed a social reward system that drove a 95,000 DAU increase in one month through user research and A/B testing.

• Created detailed interaction models for core health tracking features.

• Led UX strategy and interface design for the Galaxy Gear smartwatch, resulting in over 800k units sold.

• Designed interfaces for flagship devices through iterative prototyping and rigorous usability testing.

• Directed interactive retail signage design for 453 stores globally, reaching 480 million shoppers.

• Optimized Apple Online Store interaction flows, contributing to $6.6B in sales revenue.

• Awarded the D&AD Black Pencil for high-impact design work on Apple.com.