• Developed and refined middleware solutions, integrating various systems within the enterprise, and supported the deployment and monitoring of these solutions using the Infor CloudSuite: ION, Data Fabric, Enterprise Collaborator, BODs, IDM.

• Created and maintained technical documentation including a support knowledge base, data flows, application logic, enhancement logs, software architecture, standard operating procedures, disaster recovery plan, and other project documents

• Collaborated with cross-functional and offshore teams to manage middleware and integration development using ERP application Infor M3, ensuring seamless data flow and system integration.

• Performed troubleshooting and maintenance of infrastructure, including Azure servers, to ensure high availability and optimal performance.

• Provided technical support and troubleshooting expertise to address and resolve issues quickly, ensuring minimal downtime.

• Worked closely with stakeholders to define requirements, address concerns, and deliver high-quality solutions that meet business needs.

• Collaborated effectively with cross-functional teams including developers, designers, and stakeholders to communicate testing outcomes, refine requirements, and enhance the application's performance and usability.

• Utilized BrowserStack proficiently to conduct rigorous mobile testing, ensuring the application's compatibility, responsiveness, and functionality across diverse mobile platforms.

• Conducted manual testing across 8 different environments encompassing both public and agency portals, ensuring consistent functionality and user experience across various settings.

• Converted hundreds of manual test cases into automated cases and executed them through Cypress.

• Created automation framework from scratch using Java and Cypress automation tools.

• Worked with government client – NY State, DOL – to deliver highest quality application providing constant support.

• Executed test plans for functional, validation, regression and end-to-end testing for web application in a micro-service based broadcast/media playback solution.

• Responsible for deploying, maintaining and testing High Availability(HA) clustered environment.

• Designed and executed test cases for smoke, user-acceptance, regression, sanity, exploratory, and stress/load testing.

• Developed and wrote test scenarios to create user facing test plan(use case) utilizing acceptance criteria for end user testing and kept documentation within Confluence.

• Implemented simulator for Mobile App Testing in Android and iOS using Appium

• Identified, analyzed and documented defects found during testing, such as bug replication and verification, end-to-end tracking of all issues found, escalated issues to developers and verified fixes utilizing JIRA and Xray.

• Utilized Salesforce for viewing customer issues and creating defects through Jira – Salesforce integration.

• Designed, executed and maintained Selenium WebDriver(Maven, BDD) automated test cases.

• Participated in all Scaled Agile Framework(SAFe) processes including sprint planning, daily stand-up, sprint retrospective, story grooming, release planning and sprint demos.

• Extensively involved in analyzing the User Stories and Design specification documents to ensure that the system met all the technical and business requirements, also involved in sprint test estimation.

• Interacted extensively with the Product Owner and Business Area Subject Matter Experts (SME’s) to understand the Business Processes thoroughly. Identified opportunities for business process improvement through various meetings with business users and off-shore team developers and initiated efforts to make improvements.

• Tested Appointment API feature and Appointment subscription feature. It is a web based Application developed in Java which enables the users to book, reschedule and delete existing appointments.

• Performed Back-End Tests, Regression Tests, Ad-Hoc Tests, End to End Tests, Boundary Tests, GUI Tests, Functional testing with Positive and Negative Tests for the Application under Test (AUT).

• Tested both Salesforce configuration changes and custom changes.

• Supported automation testing and process automation for company ERP to streamline business operations and enhance efficiency.

• Responsible for automation testing and creating automation scripts using Descriptive programming utilizing JavaScript based Selenium WebDriver followed by various automated framework such as Modular, Data Driven, Hybrid Frameworks.

• Developed test scripts for Functional testing, System testing, Regression testing and Integration testing using Selenium.

• Expert in writing complex SQL queries using various joining and operators for Backend testing purpose using Oracle database and SQL Server.

• Performed User Acceptance Testing and provide training to the end users about the new application.

• Analyzed Business Requirements and Functional Requirements to develop test cases suitable for automation and manual testing.

• Performed regression activity with release build and filed bugs/defects in JIRA.

• Developed and implemented all kinds of documents (Test plan, test scenarios, test cases, test scripts, defect analysis report, RTM).

• Enhanced scripts by creating Actions, Checkpoints, Synchronization points, and data driven tests in Selenium.

• Followed Agile (Scrum) methodology to develop the application. Attend User story gathering meeting, Release planning and Sprint planning, Daily scrum, Demo and Retrospective meetings regularly. Work with various Epic, Features, User stories and acceptance criteria.

• Involved in front end testing using Selenium WebDriver and Back end testing using MySQL Database.