# Shima Khaki > Product Designer, Design Researcher Location: San Francisco, California, United States Profile: https://flows.cv/shima http://skhaki.com/ I’m a Senior Product Designer with 10+ years of experience shaping complex systems across health tech, fintech, and scientific publishing. I combine design thinking, systems design, and user-centered strategy to create products that not only solve complex problems but also foster equity, empower diverse users, and generate meaningful positive impact in the world. My work spans designing global internal tools at Meta, automated workflows at Compliance.ai, and scientific publishing platforms at PLOS. I thrive at mapping complex journeys, designing for multiple user groups, and collaborating cross-functionally with product, engineering, and data teams to turn insights into scalable, transformative solutions. What motivates me is more than just building products; it’s the chance to amplify voices often left unheard and design with empathy, strategy, and measurable impact. I believe that great design is about creating systems that not only solve problems but also open up opportunities—for individuals, teams, and communities. ## Work Experience ### Product Designer @ Meta Jan 2021 – Jan 2023 | MPK, Remote Designed various products to enhance the efficiency of Meta's data centers, solving complex problems within the space. - Led the design process for various products, from inception to completion, to improve the process of renewals and updates of the data centers. - Translated complex data sets into visually compelling designs, enabling effective communication and decision-making. - Created user-friendly tools to streamline data updates and improve the accessibility, readability, and digestibility of diverse data sets. - Crafted and executed project design strategy to align with the business goals, user requirements, and team objectives. - Conducted user research, designed user-centered products with detailed UX/UI specifications, and collaborated closely with cross-functional engineering teams throughout the design implementation process. - Worked closely with Product Management to craft the vision and roadmap for projects. ### Head of Design @ Compliance.ai Jan 2017 – Jan 2020 | San Francisco Bay Area Directed the branding and product design for the Fintech company. - Oversaw design development for marketing as well as product departments - Provided mentorship for multiple designers for product and marketing - Innovatively contributed to high-level strategic decisions for the product in collaboration with the product and executive teams. - Designed and tested the original user interface and saw through the user experience of the SaaS product from conception to implementation. - Collaborated with marketing, sales, data, and development teams to make data-driven product decisions. Delivered high-fidelity mockups of user flows and product interactions. - Conducted product tests before and after launch for Android, IOS, web, and desktop. -Promoted to Head of Design after one year of working as Lead Product Designer. ### Senior UX Designer and Researcher at PLOS @ Public Library of Science Jan 2014 – Jan 2016 | San Francisco Bay Area - Evangelized best practices in user experience design and conducted extensive qualitative user research for scientific publishing. - Pioneered the development of tools focused on advancing and enhancing scientific communication. Utilized real-time user feedback in managing user experience design for the development of Aperta, an innovative authoring and publishing tool. - Collaborated with the development and product teams and implemented strategies utilizing Agile and Lean UX best practices. ### Senior System Designer @ GE Jan 2013 – Jan 2014 | San Ramon Designing the Future of Healthcare -Leading system design, strategy, and user experience design of multiple projects. -Informed design decision-making based on design research and user testing. -Lead a team of designers and researchers in different phases of the design process. -Promoted from Lead UX designer to Senior System Designer within six months. - Pioneered the development of tools for the enhancement of communication and collaboration within the provided healthcare setting. - Maximized user cohesivity, focusing on a new product line of healthcare - Applied expertise across design research, human-centered design, interaction design, data visualization, and wireframing. ### Contract UX Designer @ PassBan > RSA Jan 2012 – Jan 2013 | San Francisco Responsible for design research, branding, and UX design for Biometrics Authentication Mobile Security Application. • Rebranded the application • Designed the UX system for the innovative product. • Delivered interactive prototypes. • Wrote, animated, and directed the user story promotional video. The product was launched and was acquired by RSA. ### UI, UX Design Intern @ SOLV Jan 2012 – Jan 2012 User experience design and research for mobile (iOS), tablet, TV, and web-based applications. Contributed to various projects included Gaming for tablet-based applications for toddlers, an iOS-based application for social communications, and system navigation for a TV application. ### Volunteer User Researcher - Design Thinking and user centered research and development @ R & D Jan 2012 – Jan 2012 | Freelance - Masonic street Conducting Design research workshops and individual interviews to understand possibilities for architectural development for a community at Potrero Hill, San Francisco. It involved meeting with community members, introducing phases of design thinking and design research methodology, and reaching out to the neighborhood to understand the local history. Researching the history and psychological need for the presence of a community-based architectural structure in city space. The outcome was a set of guidelines and ideas for architectural development in the Potrero Area. ### Freelance Graphic Designer @ Mahoor Institute for Art and Culture Jan 2008 – Jan 2012 ### Teacher Assistant @ California College of the Arts Jan 2011 – Jan 2011 Assistant in History of Visual Communication upper level course ### Teacher Assistant @ California College of the Arts Jan 2011 – Jan 2011 Assisting teacher and students in design thinking, ideating, as well as designing and rapid prototyping. Masters Level. ### Creative Consultant @ The World Bank Jan 2010 – Jan 2010 create and design materials, supporting WB's improvement plans of Central America and Haiti. ### Design Director @ University of Maryland Jan 2009 – Jan 2010 ### Freelance Graphic Designer @ Harvard Business School Jan 2007 – Jan 2007 | Remote Freelance ## Education ### Master of Fine Arts (MFA) in DESIGN California College of the Arts Jan 2010 – Jan 2012 ### Bachelor of Fine Arts (BFA) in Design and Visual Communications, General Towson University Jan 2003 – Jan 2007 ## Contact & Social - LinkedIn: https://linkedin.com/in/shima-khaki-5323a325 - Portfolio: http://cargocollective.com/shimakhaki --- Source: https://flows.cv/shima JSON Resume: https://flows.cv/shima/resume.json Last updated: 2026-03-25