• Led end-to-end product strategy engagements with Shell, Weatherford, Daito Design, and multiple seed-stage startups, aligning business outcomes with technology delivery and innovation roadmaps.

• Conducted international user research for Weatherford, identifying 27 high-priority improvements that enhanced remote operations efficiency.

Built product roadmaps and feature backlogs for Binit Technologies’ IoT hardware/software platform, influencing two major product launches.

Partnered with compliance teams to embed regulatory requirements into feature-level roadmaps for healthcare and financial services clients.

• Served as a UX instructor at General Assembly from 06/2022-05/2024, teaching courses in research, design strategy, and product development.

• Coached over 200 early-career professionals through Pathrise from 01/2022-10/2024, focusing on portfolio development, interview preparation, and career strategy

• Provided personalized career coaching to design and UX professionals through Pathrise.

• Delivered tailored 1:1 guidance on portfolio development, interview preparation, and career strategy to help candidates succeed in a competitive job market.

• Led a user research study across the Firefox Browser, identifying 14 critical enhancement areas.

• Collaborated with cross-functional teams to integrate new features like shopping deals and news widgets.

• Spearheaded a research study for the Pocket Hits newsletter, which led to design changes boosting user satisfaction by 23%.