# Shivani Agarwal > Designing products that people trust | CMU, RISD Location: San Francisco Bay Area, United States Profile: https://flows.cv/shivaniagarwal Hi, I’m Shivani, a Product Designer passionate about solving complex problems with clarity and intention. I specialize in creating thoughtful, user-centered solutions that balance research, design strategy, and business needs. My goal is to build products people trust and experiences that feel meaningful. I bring 3+ years of experience in design and recently worked on redesigning Privy, an LLM-driven B2B SaaS tool that helps companies identify AI privacy and security risks, increasing adoption rates. ## Work Experience ### Product Designer @ Global Action Alliance, Inc Jan 2026 – Present - Designed end-to-end desktop dashboard experiences for WISE-R's Life Sciences product suite from Clinical Trials to Business Intelligence. - Partnered closely with frontend and backend engineering teams to translate complex technical requirements into intuitive, secure user experiences, including multi-file upload workflows and data-heavy interfaces. - Contributed to visual storytelling for investor pitch decks, shaping how the product vision and value were communicated. ### Product Designer @ CMU Human-Computer Interaction Institute Jan 2026 – Present - Driving Privy's deployment by designing end-to-end onboarding flows for industry practitioners. - Designed a homepage dashboard enabling report creation, navigation, and management of privacy assessments. - Built a content management structure to support versioning, saving, and retrieval of privacy risk reports. - Translated stakeholder mapping research into actionable workflows that reflect how organizations make privacy decisions. ### Product Designer (Research Assistant) @ CMU Human-Computer Interaction Institute Jan 2025 – Jan 2026 Collaborated with Hank Lee (SPUD Lab, advised by Sauvik Das and Jodi Forlizzi) to research and design a privacy risk assessment tool for consumer-facing AI products. - Led the UI/UX redesign to enhance human-AI collaboration, improving workspace interactions and summary readability for more effective decision-making. - Designed a new Privacy Highlights section and risk-to-mitigation layout, reducing information overload. - Partnered with engineers to develop a testable MVP. Conducted 10+ user studies and A/B tests to validate design impact, contributing to co-authored research publications for CHI2026. ### Customer Experience Designer @ The Caviar Co. Jan 2025 – Jan 2025 | San Francisco Bay Area - Redesigned the Shopify checkout experience by improving information architecture, streamlining steps, and prioritizing high-impact content. - Designed and launched an interactive product discovery quiz that translated in-store consultations into an engaging online experience, enabling personalized marketing flows. - Built a scalable design system to unify UX and branding across digital and physical platforms, supporting consistent rollouts and reducing customer friction. ### Designer @ Shepley Bulfinch Jan 2021 – Jan 2024 | Boston, Massachusetts, United States - Collaborated with a 40+ person cross-functional team to develop user-centered design strategies for the 200,000sf+ renovation and expansion of Catholic Medical Center, NH and Princeton University Guyot Hall, NJ from conception to execution. - Conducted user research (interviews, workshops) with 20+ stakeholders to assess spatial needs and workflow inefficiencies, translating quantitative and qualitative insights into design interventions, improving space utilization, user flow, and accessibility. - Refined design solutions to create spaces that allow for flexible learning by applying digital modeling, behavioral simulations, and interactive spatial analysis, optimizing adaptability and construction efficiency. - Collaborated with PMs to develop a project roadmap by aligning user needs with budget constraints. - Represented firm at the USGBC Greenbuild 2022 conference and Women’s Leadership Summit 2023. ### Teaching Assistant @ Rhode Island School of Design Jan 2020 – Jan 2021 | Providence, Rhode Island, United States Architectural design and Architectural projections studio courses. ### CAD Lab Monitor, Architecture department @ Rhode Island School of Design Jan 2018 – Jan 2021 | Providence, Rhode Island ### EHP Exhibition Curatorial committee @ Rhode Island School of Design Jan 2019 – Jan 2019 | Rome, Italy ### South Asian Student Association Co-President @ Rhode Island School of Design Jan 2018 – Jan 2019 | Providence, Rhode Island Collaborated with South Asian Student Association (SASA) student board to initiate and execute monthly cultural events for students at RISD. ### International Orientation Leader @ Rhode Island School of Design Jan 2017 – Jan 2018 | Providence, Rhode Island Area Provided incoming undergraduate students with the knowledge and skills required to transition into the United States and RISD community. Worked with other Orientation Leaders to organise and lead events for the New Student Orientation and received training in cross cultural competency and communication skills. ### Architecture Intern @ Architecture BRIO Jan 2020 – Jan 2020 | Mumbai, Maharashtra, India Assisted principal architects in research and in making 3d models, perspectives, drawings and presentation graphics during the concept design phase of interactive and experiential user and sales pavilions for potential buyers of Godrej's upcoming housing project near Pune, India. ### Architecture Intern @ Leers Weinzapfel Associates Jan 2019 – Jan 2019 | Boston, Massachusetts •Created lighting prototypes with structural engineers and contractors to problem-solve the lack of exterior light at night during the construction administration of the award-winning Harvard University District Energy Facility, MA. •Iterated spatial massing ideas, interactive programming concepts and sustainable mass-timber opportunities through sketches and 3D models for a visitor’s center in Revere, MA with the goal of attracting users to the neighborhood. ### AIAS Undergraduate Vice President, RISD Chapter @ American Institute of Architecture Students Jan 2018 – Jan 2019 | Providence, Rhode Island Collaborated with American Institute of Architecture Students (AIAS) student committee to initiate and market events to the architecture student body. Participated and led discussions in structured weekly meetings to plan monthly events. ### Architecture Intern @ sP+a ( Sameep Padora & Associates ) Jan 2018 – Jan 2018 | Mumbai, India Assisted senior architects in the design process to develop alternate solutions and actively participated in the presentation process. Developed and executed presentation graphics (plans, sections, diagrams, illustrations) to communicate concepts to clients. Gained an understanding of materials, building systems and construction methods. ### Student participant @ Technology, Robotics and Artificial Intelligence Summit Jan 2015 – Jan 2015 | Mumbai, India Worked with the Urban Planning team to design and develop a prototype of a sustainable neighborhood that considers efficient transportation and energy management. ## Education ### Masters in Integrated Innovation of Products and Services Carnegie Mellon University ### Bachelor's degree in Architecture, Fine Arts Rhode Island School of Design ### European Honors Program in Rome, Italy Rhode Island School of Design ### Shared Languages - Earthen architecture workshop and conference in Environmental Design/Architecture Università degli Studi di Cagliari ### International Baccalaureate Diploma Programme Narsee Monjee Educational Trust's - Jamnabai Narsee School ## Contact & Social - LinkedIn: https://linkedin.com/in/shivani-agarwal-design --- Source: https://flows.cv/shivaniagarwal JSON Resume: https://flows.cv/shivaniagarwal/resume.json Last updated: 2026-04-08