# Shivani Patel

> Lead Product Designer | Commerce, Payments, Loyalty

Location: United States, United States
Profile: https://flows.cv/shivanipatel

Lead Product Designer with 10+ years of experience across commerce, payments, and loyalty. I’ve led high-impact work at Taco Bell, DraftKings, and Zipcar—shaping mobile checkout, native payment integrations, and loyalty systems tied to $40M+ in annual revenue.

I focus on simplifying complex transactional flows and building systems across iOS, Android, and web. I partner with product, engineering, analytics, and legal to define problems clearly, work within technical and regulatory constraints, and deliver solutions that improve conversion and cross-platform consistency.

Recent highlights:
• 20%+ uplift in checkout conversion
• $40M+ annual revenue from loyalty programs
• Compliance flows across 12+ regulated markets
• National campaigns tied to $10M+ engagement

I’ve shipped across mobile apps, touchscreen hardware, and responsive web, with a focus on complex customer journeys and large-scale consumer systems.

## Work Experience
### Lead Product Designer @ Yum! Brands
Jan 2023 – Present

### Senior Product Designer @ Zipcar
Jan 2022 – Jan 2023 | Boston, Massachusetts, United States

### Product Designer @ DraftKings Inc.
Jan 2021 – Jan 2022 | Boston, Massachusetts, United States

### Product Designer @ Wanderu, Inc
Jan 2018 – Jan 2020 | Boston, Massachusetts, United States

### User Experience Researcher @ Wanderu, Inc
Jan 2018 – Jan 2018

### Experience Strategist @ R/GA
Jan 2016 – Jan 2018 | New York, United States

### Marketing Co-op @ Jana
Jan 2016 – Jan 2016

### Strategy Co-op @ Reebok
Jan 2015 – Jan 2015


## Education
### Master of Science - MS in Human Computer Interaction
Northeastern University

### Bachelor of Science - BS in Business Administration and Management, General
Northeastern University


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/shivpatel995

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Source: https://flows.cv/shivanipatel
JSON Resume: https://flows.cv/shivanipatel/resume.json
Last updated: 2026-04-07