# Shivani Shingne > Software Engineer | Data | Infrastructure | Cloud | GenAI Location: New York, New York, United States Profile: https://flows.cv/shivanishingne Master’s in AI & Robotics from the State University of New York, with experience in backend engineering, scalable workflow design, and end-to-end SDLC. Passionate about software development, GenAI, Data Engineering, and Cloud Infrastructure. ## Work Experience ### Software Engineer @ Quality Counts, LLC Jan 2024 – Present | United States ### Graduate Research And Teaching Assistant @ University at Buffalo Jan 2022 – Jan 2023 | Buffalo, New York, United States ### Software Development Analyst @ TIAA Jan 2020 – Jan 2022 | Mumbai, Maharashtra, India • Collaborated with a team of 5 to orchestrate event-driven workflows for the Immediate Annuities business area, handling 10k+ participants and more than 25k annuity contracts. • Designed, developed, and delivered new BPM solutions for 6 applications using Activiti, for Operations-users to reduce manual intervention. • Created an automation tool using AWS Serverless for extracting, categorizing, and indexing relevant data from text of imaged paper documents, saving human resources by over 90%. • Refactored and updated large legacy codebases to make them modular, extendable, and easily maintainable, reducing code complexity and improving code quality from 48% to 96%. • Designed an auto-scaling system architecture to reduce Transaction Event Services’ performance bottleneck by introducing event poller, message broker, and Openshift Clusters. ### Software Development Trainee @ TIAA Jan 2019 – Jan 2020 | Mumbai Area, India • Administered, supported, and monitored databases by proactively resolving database issues and maintaining DB scripts for different environments. • Created a monitoring dashboard to trace API calls and troubleshoot latency issues in a microservice architecture, using Zipkin and Spring Cloud Sleuth. • Monitored and identified application issues using logs in Splunk and Openshift Console logs. ### Head Of Research And Development @ ISTE-RAIT Jan 2018 – Jan 2019 | Maharashtra • Served as R&D Head on the ISTE committee, successfully organizing 4 technical workshops, 3 tech-talks, and 2 project competitions across hardware and software disciplines. • Helped lead a team of 120+ students in hosting the themed tech-fest, "Google" during Technovision-2018, RAIT. • Launched "Programming Series" initiative, introducing first-year engineering students to various programming languages and improving departmental educational outreach. ## Education ### Master's degree in Robotics & AI University at Buffalo Jan 2022 – Jan 2024 ### Bachelor of Engineering - BE in Information Technology University of Mumbai Jan 2015 – Jan 2019 ### Higher Secondary Certificate (HSC) in Computer Science with PCM Agnel Charitable Trusts Fr Conceicao Rodrigues Institute of Technology Jan 2013 – Jan 2015 ### Secondary School Certificate (SSC) Fr. Agnel Multipurpose School and Jr College Jan 2003 – Jan 2013 ## Contact & Social - LinkedIn: https://linkedin.com/in/shivani-shingne --- Source: https://flows.cv/shivanishingne JSON Resume: https://flows.cv/shivanishingne/resume.json Last updated: 2026-04-01