Presently working as a QA Engineer in a promising startup.

• Develop & exercise Sipp scripts for features and Call flows of Cataleya Orchid one - Session Border Controller that addresses Functionality testing, Regression testing, negative testing, Load testing, Bug re-tests & recreating customer found defects in QA environment

• Some of the Features/ call flows tested for Session Border Controller are: SBC in interconnect & Access Mode, VoLTE, IMS preconditioning, Service Proxies: SIP & RADIUS (Customer requirement specific testing), Transcoding, Tracing & Reporting.

Sr Module lead

System Verification, Avaya

January 2012 – Present (3 years 9 months)

Roles & Responsibilites:

• Leading Current Engineering Activities ( Maintenance Project ) for Avaya PBX Service Pack with a team of 10+ Engineers.

• SV Planning - Defining scope/content planning for Service Pack as a part of MRRB & SV Project Management for on-going Service packs

• Test Coverage Planning, SV Effort planning & estimation, Co-ordination with different SV teams, ensuring thorough and quality test coverage.

• Customer Found defect analysis and Test Escape analysis

• Install & Maintaining lab setups, Lab setup standardization

• As a tester, New feature testing and defect verification

Roles & Responsibilites:

• Full Stack Test of End-to-End Solution for different Avaya Aura Products including - Core PBX- Avaya Aura Communication Manager, Session Manager, System Manager, Session Border Controller, Centralized Avaya Applications like : Aura Messaging, Presence,

Branch Gateway ( B5800) in Centralised & Distributed environment, Trunk Gateway ( G860)

Endpoints : IP/SIP 96xx,96x1 endpoints, Analog & DCP

• Install, Configure, maintain lab Setups

• Quarterly Content planning/ Scope designing for Full Stack Testing

• Mentor team members by providing technical guidance and motivating them with strong belief in team work to meet the tight deadline and possess a positive attitude.

• Tier-III level of troubleshooting of all types of AVAYA core telephony products such as Communication manager, s8xx media servers and Gxxx gateways and other components in converged solutions domain.

• Handling issues related to configuration, ACM features ( CM 4.x onwards), licensing, ACD, IP endpoints, voice quality, trunking and networking, and integrations with various Avaya applications for high profile customers like Citigroup, JPMC, Morgan Stanley etc