11+ Years of experience in Unified Communications Products portfolio through Product Testing & End-to-End Solutions testing with specialization core PBX.
Experience
2021 — Now
2021 — Now
San Francisco Bay Area
2016 — 2018
2016 — 2018
Presently working as a QA Engineer in a promising startup.
• Develop & exercise Sipp scripts for features and Call flows of Cataleya Orchid one - Session Border Controller that addresses Functionality testing, Regression testing, negative testing, Load testing, Bug re-tests & recreating customer found defects in QA environment
• Some of the Features/ call flows tested for Session Border Controller are: SBC in interconnect & Access Mode, VoLTE, IMS preconditioning, Service Proxies: SIP & RADIUS (Customer requirement specific testing), Transcoding, Tracing & Reporting.
2013 — 2015
2013 — 2015
Avaya Pune
Sr Module lead
System Verification, Avaya
January 2012 – Present (3 years 9 months)
Roles & Responsibilites:
• Leading Current Engineering Activities ( Maintenance Project ) for Avaya PBX Service Pack with a team of 10+ Engineers.
• SV Planning - Defining scope/content planning for Service Pack as a part of MRRB & SV Project Management for on-going Service packs
• Test Coverage Planning, SV Effort planning & estimation, Co-ordination with different SV teams, ensuring thorough and quality test coverage.
• Customer Found defect analysis and Test Escape analysis
• Install & Maintaining lab setups, Lab setup standardization
• As a tester, New feature testing and defect verification
2007 — 2012
2007 — 2012
Solutions Interoperability lab, Avaya Pune
Roles & Responsibilites:
• Full Stack Test of End-to-End Solution for different Avaya Aura Products including - Core PBX- Avaya Aura Communication Manager, Session Manager, System Manager, Session Border Controller, Centralized Avaya Applications like : Aura Messaging, Presence,
Branch Gateway ( B5800) in Centralised & Distributed environment, Trunk Gateway ( G860)
Endpoints : IP/SIP 96xx,96x1 endpoints, Analog & DCP
• Install, Configure, maintain lab Setups
• Quarterly Content planning/ Scope designing for Full Stack Testing
• Mentor team members by providing technical guidance and motivating them with strong belief in team work to meet the tight deadline and possess a positive attitude.
2005 — 2007
2005 — 2007
Backbone Support Engineer, Avaya Pune
• Tier-III level of troubleshooting of all types of AVAYA core telephony products such as Communication manager, s8xx media servers and Gxxx gateways and other components in converged solutions domain.
• Handling issues related to configuration, ACM features ( CM 4.x onwards), licensing, ACD, IP endpoints, voice quality, trunking and networking, and integrations with various Avaya applications for high profile customers like Citigroup, JPMC, Morgan Stanley etc