# Shraddha Moharir

> SIP Engineer at Consensus Cloud Solutions

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/shraddhamoharir

11+ Years of experience in Unified Communications Products portfolio through Product Testing & End-to-End Solutions testing with specialization  core PBX.

Specialties:
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•	Telecom Expertise – VOIP Protocols: SIP, H.323, TCP/IP, Q.931, CCMS, RTP, and ISDN & TDM
•	Digital networking/trunking like ISDN, signaling standards like QSIG.
•	IP Sub netting, VLAN concepts, Switching, Routing, SNMP basics
•	Linux/Unix (Basic user level experience.)
•	Tools: Sipp, Wireshark, Quality Center & JIRA.

Product Knowledge
•	Cataleya Orchid one - Session Border Controller install/manage/maintain
•	Avaya PBX install/manage/maintain.
•	Avaya Session and System Manager install / manage / maintain.
•	Avaya Messaging install /manage / maintain 
•	Avaya Branch Gateway-B5800 (product similar to IPO) small size businessPBX
•	Intermediate level knowledge about: Avaya Aura Conferencing solution, Avaya Aura Experience Portal, Avaya Aura Presence
•	H.248 gateways & trunking gateways like Mediant 5000 (G860), Mediant 3000 Trunking Gateways install/manage/maintain.
•	Endpoints: 96x1, Soft Clients, Avaya One-X, Communicator
•	H323 and SIP integrations.

## Work Experience
### SIP Engineer II @ Consensus Cloud Solutions
Jan 2021 – Present | San Francisco Bay Area

### QA Engineer @ Cataleya Private Limited
Jan 2016 – Jan 2018
Presently working as a QA Engineer in a promising startup.
• Develop & exercise Sipp scripts for features and Call flows of Cataleya Orchid one - Session Border Controller that addresses Functionality testing, Regression testing, negative testing, Load testing, Bug re-tests & recreating customer found defects in QA environment
• Some of the Features/ call flows tested for Session Border Controller are:  SBC in interconnect & Access Mode, VoLTE, IMS preconditioning, Service Proxies: SIP & RADIUS (Customer requirement specific testing), Transcoding, Tracing & Reporting.

### Senior Module Lead @ Avaya
Jan 2013 – Jan 2015 | Avaya Pune
Sr Module lead
System Verification, Avaya
January 2012 – Present (3 years 9 months) 

Roles & Responsibilites:
- Leading Current Engineering Activities ( Maintenance Project ) for Avaya PBX Service Pack with a team of 10+ Engineers.
- SV Planning - Defining scope/content planning for Service Pack as a part of MRRB & SV Project Management for on-going  Service packs
- Test Coverage Planning, SV Effort planning & estimation, Co-ordination with different SV  teams, ensuring thorough and quality test coverage.
- Customer Found defect analysis and Test Escape analysis
- Install & Maintaining lab setups, Lab setup standardization
- As a tester, New feature testing and defect verification

### Module Lead @ Avaya
Jan 2007 – Jan 2012 | Solutions Interoperability lab, Avaya Pune
Roles & Responsibilites:
- Full Stack Test of End-to-End Solution for different Avaya Aura Products including - Core PBX- Avaya Aura Communication Manager, Session Manager, System Manager, Session Border Controller, Centralized Avaya Applications like : Aura Messaging, Presence,
Branch Gateway ( B5800) in Centralised & Distributed environment, Trunk Gateway ( G860)
Endpoints : IP/SIP 96xx,96x1 endpoints, Analog & DCP
- Install, Configure, maintain lab Setups 
- Quarterly Content planning/ Scope designing for Full Stack Testing 
- Mentor team members by providing technical guidance and motivating them with strong belief in team work to meet the tight deadline and possess a positive attitude.

### Software Engineer @ Avaya
Jan 2005 – Jan 2007 | Backbone Support Engineer, Avaya Pune
- Tier-III level of troubleshooting of all types of AVAYA core telephony products such as Communication manager, s8xx media servers and Gxxx gateways and other components in converged solutions domain. 
- Handling issues related to configuration, ACM features ( CM 4.x onwards), licensing, ACD, IP endpoints, voice quality, trunking and networking, and integrations with various Avaya applications for high profile customers like Citigroup, JPMC, Morgan Stanley etc


## Contact & Social
- LinkedIn: https://linkedin.com/in/shraddha-moharir-193b8120

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Source: https://flows.cv/shraddhamoharir
JSON Resume: https://flows.cv/shraddhamoharir/resume.json
Last updated: 2026-04-11