# Shravan Gururaj > Senior Product Designer | Designing Complex Enterprise SaaS Systems | AI-Driven, Human-Centered User Experience Location: San Francisco Bay Area, United States Profile: https://flows.cv/shravangururaj I’m a product designer with a flair for crafting immersive digital experiences. With over 9 years of expertise in navigating the intricacies of User Experience throughout the entire product lifecycle, I excel at transforming ideas into captivating realities. My journey is driven by a passion for creating meaningful interactions and intuitive designs that resonate deeply with users. From concept to launch, I orchestrate every stage of the product cycle, infusing innovation and empathy into every pixel. ## Work Experience ### UX Lead @ Fiserv Jan 2025 – Present | United States - Led UX strategy and information architecture for Weiland Account Analysis platform, reducing core task completion time by 30% by restructuring complex commercial banking workflows into scalable, state-aware systems. - Reduced design rework by 40% by implementing phased discovery, usability validation, and early cross-functional alignment across Product and Engineering. - Designed multi step financial workflows preserving task context, increasing user confidence and reducing cognitive load for enterprise banking teams. ### Product Analyst @ GuruNanda LLC Jan 2025 – Jan 2025 | Los Angeles, California, United States - Conducted in-depth UX and product analysis of an internal inventory management tool, identifying workflow inefficiencies impacting productivity across departments. - Led qualitative research with ~50 users across operations, supply chain, finance, and warehouse teams to uncover usability gaps and unmet needs. - Synthesized insights into actionable recommendations and reports, influencing product enhancements and roadmap prioritization. ### Product Designer @ MealoMart Jan 2023 – Jan 2025 | California, United States - Designed end-to-end multi-sided platform architecture spanning customers, restaurants, and delivery partners, aligning navigation to streamline order lifecycle and operational efficiency. - Conceptualized and Integrated an AI-driven food recommendation system, enhancing user engagement through personalized meal suggestions. - Influenced product roadmap decisions by conducting user interviews, journey mapping, and usability testing, synthesizing qualitative and quantitative insights into actionable design strategies. ### Lead User Experience Designer @ Infosys Jan 2019 – Jan 2021 | Bengaluru, Karnataka, India - Led end-to-end UX design as the principal IC for enterprise platforms spanning banking, healthcare, finance, and automotive, translating complex workflows into intuitive UX. - Improved system productivity by 30% for a 130,000+ user timesheet system by redesigning workflows using user centered design principles and interaction modeling. - Established reusable design systems and scalable UI patterns, increasing design consistency and accelerating development cycles across cross-functional teams. ### Senior UX UI Designer @ C-Square Info Solutions Pvt Ltd Jan 2017 – Jan 2019 | Bengaluru Area, India - Led design of a B2B pharma e-commerce application serving 40,000+ retailers and wholesalers, increasing sales by 70% by optimizing product discovery and transaction workflows. - Engineered the transformation of a legacy sales force automation system into modular design system, contributing to 2x revenue growth through improved usability and streamlined operations. - Built a scalable white label SaaS eCommerce solution, enabling 15+ brands across 600+ supporting rapid digital storefront launches. ### UX/UI Developer @ MultiApps Technologies Jan 2016 – Jan 2017 | Bangalore - Designed an intuitive onboarding and booking experience for a tour guide application, incorporating multilingual support to enhance accessibility and engagement. - Improved user retention by 30% through gamification strategies, including rewards, progress tracking, and interactive elements. - Optimized user navigation by addressing key pain points for guides and tourist groups, enhancing the overall experience through iterative design and testing. ### Associate @ Accenture Jan 2014 – Jan 2016 | bangalore - Developed responsive login and dashboard interfaces for enterprise applications, ensuring seamless usability, accessibility, and adherence to corporate standards. - Conducted user research, usability testing, and performance testing to guide design decisions and enhance overall product functionality and reliability. ## Education ### Masters in Interaction Design in Interaction Design California State University - East Bay ### bachelor of business management in Business, Management, Marketing Nitte Meenakshi Institute of Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/shravan-gururaj-89269295 --- Source: https://flows.cv/shravangururaj JSON Resume: https://flows.cv/shravangururaj/resume.json Last updated: 2026-04-13