# Shreeya Thatipalli > Software Engineer @eTouch | CS grad student at University of Texas at Dallas. Location: San Francisco Bay Area, United States Profile: https://flows.cv/shreeya Site Reliability / Software Engineer with 4+ years of experience supporting cloud-based production systems on GCP and Azure. Specialized in CI/CD reliability, Linux systems, incident response (Sev 1–3), and observability using Dynatrace and BigPanda. Strong in automation using Python, Bash, and SQL-driven analytics to improve MTTR, release stability, and system availability. Experienced in on-call operations, RCA ownership, and SLI/SLO-driven reliability engineering. Severity incident management (Sev 1–3), and improving system availability, scalability, and release reliability through data driven automation. ## Work Experience ### Software Engineer @ eTouch Systems Jan 2023 – Present | San Jose, CA ### Site Reliability Engineer @ Humana Jan 2022 – Jan 2023 | United States ### Systems Engineer @ Infosys Jan 2019 – Jan 2021 | Hyderabad ### Intern @ Infosys Jan 2018 – Jan 2019 | Mysore ## Education ### Master's degree in Computer Science The University of Texas at Dallas ### Bachelor of Technology in Information Technology Sreenidhi institute of science and technology ## Contact & Social - LinkedIn: https://linkedin.com/in/shreeya-thatipalli-80b16b160 --- Source: https://flows.cv/shreeya JSON Resume: https://flows.cv/shreeya/resume.json Last updated: 2026-04-11