# Shreya Baliga > Software Engineer , Site Reliability Developer at Google Location: New York, New York, United States Profile: https://flows.cv/shreyabaliga Currently a Software Engineer , Site Reliability Engineer at Google SLO team. I have pursued a Master's in Information Systems with a focus on Software Engineering and DevOps at Northeastern University, Boston. My academic background includes a Bachelor of Engineering in Information Science from Visvesvaraya Technological University, Karnataka, where I specialized in Computer Science and Computer Engineering. Prior to my studies at Northeastern, I worked as a Software Engineer at Ribbon Communications. The professional experience as a software developer at Ribbon Communications for one year, helped me explore the domain of the use of technology to attain business goals. As an energetic and passionate developer, my tasks included analyzing business requirements and managing all facets of product development lifecycle which included developing of network applications using C++,Java, Networks. In my professional experience at Ribbon Communications, I contributed significantly to product development by creating software solutions that improved server stability and performance. I also mentored interns, fostering a collaborative and growth-oriented culture. Github Link : https://github.com/ShreyaBaliga2408 Email id : baligas@google.com Happy to connect :) ## Work Experience ### Software Engineer @ Google Jan 2024 – Present | New York, United States ### RSO Proctor @ Northeastern University Jan 2023 – Jan 2024 | Boston, Massachusetts, United States • Safeguarding the well-being of students and serving as a liaison between students and various university resources and residential life. • Overseeing access control and security measures for all residential halls through the utilization of a visitor management system, while delivering excellent customer service to residents, guests, and visitors. ### Software Developer @ Ribbon Communications Jan 2021 – Jan 2022 | Bengaluru, Karnataka, India Contributed to Ribbon product by developing Object Tracking Policy software to provide customers with a mechanism to track all the network objects or elements resulting in improved stability and performance of the server by 30%. Followed appropriate design patterns and software development practices. • Developed a simulator to query all the network elements passing through a given port which resulted in a 15% increase in returning customer base. •Added new features on existing software using multi-threading , networking protocols, C++, Java following the best programming practices and problem solving methodologies which increased the response time of the application by 20%. ### Research Intern @ NMAM Institute of Technology Jan 2019 – Jan 2019 | Karnataka, India • Leveraged AI (artificial intelligence) capabilities to enhance the accuracy and efficiency of color variation detection, providing a robust solution for identifying Aspergillus fungus with high precision around 72%. • Used agile practices, OOAD and a test-driven development approach to create a user-friendly desktop application, ensuring thorough validation of each feature for reliability and performance. ## Education ### Master of Science - MS in Information Systems Northeastern University ### Bachelor's degree in Information Science/Studies N M A M Institute of Technology, NITTE ## Contact & Social - LinkedIn: https://linkedin.com/in/shreya-baliga-224819178 - Website: https://github.com/ShreyaBaliga2408 --- Source: https://flows.cv/shreyabaliga JSON Resume: https://flows.cv/shreyabaliga/resume.json Last updated: 2026-04-05