Conducted gap analysis on competitors, proposed product strategy and product roadmap to C-suite

Led cross-functional collaboration with engineering to achieve product roadmap, won contract with LAUSD (second largest district in the nation)

Planned, prioritized, and delivered 5+ critical features, wrote user stories, identified 50+ pain points, led to 300% user growth

Initiated company’s first user research - interviewed ~50 teachers and students, got feedback from 900+ users

Developed team’s first engagement and retention OKRs, used Pendo to establish baseline CSAT and retention scores, get feedback from 1000 users, and conduct experiments

Wrote Python/SQL to retrieve data, used Figma to design high and low fidelity wireframes

Analyzed market gaps, competitive advantage, ideal user profile based on SWOT analysis

Conducted 20+ user interviews, used feedback to ideate and prioritize new features

Led 7 developers through 5 software releases to incrementally improve product

Using analytics and user feedback, grew number of active users by 15% MoM

Led team in presenting company vision/product strategy to Crescent Fund VC and UCLA Startup