# Shreya Raj Kati

> Software Engineer @ Zendesk | MS in Computer Science

Location: Chicago, Illinois, United States
Profile: https://flows.cv/shreyarajkati

I'm a software engineer passionate about building solutions that make complex processes simple and efficient.

Over 2+ years at Vouch Insurance, I've grown from intern to Software Engineer I, working on everything from automating underwriting workflows to building platforms that manage regulatory products across dozens of jurisdictions. What excites me most is seeing how our tools directly impact users – like reducing processes from hours to seconds.

I love the intersection of technology and business impact, especially in industries ripe for innovation. My technical background spans Ruby, TypeScript, React, and AWS, with an MS in Computer Science from UIC.
Always interested in connecting with fellow engineers, especially those in fintech, insurtech, or anyone passionate about using technology to transform traditional industries.

## Work Experience
### Software Engineer II @ Zendesk
Jan 2025 – Present | United States

### Software Engineer 1 @ Vouch Insurance
Jan 2023 – Jan 2025 | Chicago, IL

### Software Engineer Associate @ Vouch Insurance
Jan 2023 – Jan 2023 | Chicago, Illinois, United States
- Developed and maintained an intuitive discretion interface using TypeScript, React, and Ruby, enhancing underwriting effectiveness and optimizing loss ratios through improved AP/TP and coverage management.
- Built and deployed a scalable insurance forms management service leveraging Ruby, TypeScript, React, and AWS S3, improving form accessibility and version control.
- Developed a versioning tool to manage policy re-files, increasing operational efficiency by 20%.

### Graduate Hourly - Digital Scholarship Hub @ University of Illinois Chicago
Jan 2021 – Jan 2023 | Chicago, Illinois, United States
- Design and deliver workshops on Python, Data Science and Machine Learning.
- Support the university community with their individual learning, teaching and research by resolving queries.
- Guided the development, management and maintenance of the Digital Scholarship Hub

### Student Computer Specialist - Discovery Partners Institute @ University of Illinois Chicago
Jan 2021 – Jan 2022 | Chicago, Illinois, United States
- Assisted the staff at Discovery Partners Institute with account setup and technical issues.
- Developed an inventory management tool to maintain account of equipment.

### Software Engineer Intern @ Vouch Insurance
Jan 2022 – Jan 2022 | Chicago, Illinois, United States

### Programmer Analyst Trainee @ Cognizant
Jan 2020 – Jan 2021 | Hyderabad, Telangana, India
- Worked as a part of the Sanofi Aventis Project team. The team was responsible for maintaining and 
   warehousing the vast volumes of data obtained from the client.

- Ensure that the daily data loads(extracts from various sources to the data warehouse) were successful while simultaneously working on service requests from the clients.

- Monitored data flows in Informatica and handles incidents created by them.

- Performed analysis of the data to identify methods to resolve incidents.


## Education
### Master of Science - MS in Computer Science
University of Illinois Chicago
Jan 2021 – Jan 2023

### Bachelor of Engineering in CSE(COMPUTER SCIENCE AND ENGINEERING)
Chaitanya Bharathi Institute Of Technology
Jan 2016 – Jan 2020


## Contact & Social
- LinkedIn: https://linkedin.com/in/shreyaraj21

---
Source: https://flows.cv/shreyarajkati
JSON Resume: https://flows.cv/shreyarajkati/resume.json
Last updated: 2026-03-29