# Shreyasee Chand > Product Designer | 0–1 AI Innovation | $45M+ Impact | End-to-End, Cross-Functional Leadership Location: San Francisco Bay Area, United States Profile: https://flows.cv/shreyasee I’m a product designer with 12+ years of experience designing people first B2B and B2C products at companies like Expedia, ChargePoint, and Chewy. Much of my work has focused on simplifying complex systems into holistic, intuitive and trustworthy experiences across web and mobile platforms. I believe great design starts with curiosity and thrives on collaboration. I visualize complexity, lead cross-functional sessions to create shared vision and break fuzzy problems into clear, achievable steps, improving existing experiences and building 0→1 products. I've led design across AI-assisted experiences, enterprise workflows and mobile ecosystems, partnering with product, engineering, data and business teams to drive $45M+ in combined cost savings/revenue impact. Today, I’m a founding Product Designer at an early-stage startup, building AI-powered tools that help Sales teams shorten sales cycles, while continuing to expand my practice through Stanford’s Extended Learning in AI Product Design & Strategy. ## Work Experience ### Founding Product Designer @ Pitch Parrot AI Jan 2024 – Present | San Francisco Bay Area Building product foundations and core workflows that shorten the sales cycle ### Mentor @ adplist.org Jan 2022 – Present | San Francisco Bay Area ### Sr. Product Designer @ Chewy Jan 2023 – Jan 2024 Led product design for AI-driven customer acquisition and engagement initiatives increasing app engagement by 23% • Designed AI Pet Portrait holiday offering driving 23% increase in app engagement while defining 5 AI design principles for design, product and engineering teams to guide future AI feature development • Partnered with brand team and ML engineers to define quality standards for AI-generated pet portraits ensuring brand consistency across multiple artistic styles • Redesigned app download page increasing conversion by 12% through usability testing that identified and fixed 2 critical workflow issues • Partnered with PM on product vision for customer acquisition and expanded design system for consistency across web and mobile experiences ### Design Lead @ ChargePoint Jan 2021 – Jan 2023 | Campbell, California, United States Lead Product Designer shaping end-to-end experiences for EV drivers, installers, and fleet admins across iOS, Android, Web, and embedded charging station UIs. I lead work from research and problem framing through vision, execution, and launch, partnering closely with product, engineering, and business stakeholders to deliver scalable solutions across global markets. Some of my key projects are: • Designed iOS & Android apps to setup screen-less charging stations, contributing to MM$ deal with Toyota. • Designed ability for admins to easily manage access on charging stations reducing support calls by 20%. Updated driver app to clearly show chargers with access restrictions. • Led design system creation, delivering 12 components across platforms ### Sr. UX Designer @ ChargePoint Jan 2017 – Jan 2021 | Campbell Transforming the future of transportation • Designed an estimator web tool for sales to evaluate installation sites remotely, provide budgetary estimates and qualify customers faster for a sale. • Designed ability for utility admins to manage power usage on charging stations during peak hours providing cost-savings and grid stability. ### User Experience Designer @ Expedia, Inc. Jan 2015 – Jan 2017 | Bellevue Led product design for self-service customer experiences, generating $45.5M in combined cost savings and revenue while reducing operational dependency on call centers. • Designed self-service flight change experience generating $5.5M in combined impact ($4M in operational cost savings and $1.5M in new revenue) while significantly reducing call center dependency • Partnered with PM to facilitate cross-functional workshops , defining end-to-end roadmap and shipping features in agile 2-week sprints based on customer feedback and A/B testing results • Designed chat as service channel leading to savings of $40M since it’s launch ### User Experience Designer @ iTalent Digital Jan 2013 – Jan 2014 | Mountain View @ Intuit Quickbooks • Redefined the setup flow to allow customers to securely import PayPal transactions into QuickBooks. As per user review it is “Super simple setup” • Enhanced the upgrade experience for QuickBooks Online • Created wireframes, workflows and UI specifications consistent with the system @ Cisco • Conceptualized an eCommerce checkout flow for IT admins that led to an 8% increase in the conversion rate • Collaborated with marketing team, usability researchers and engineers to come up with user flows, mockups and HTML5/CSS prototypes @ Symantec • Proposed a new payment model for enterprise and retail customers to purchase web security solutions ### Interaction Designer @ One Convergence Jan 2013 – Jan 2013 | Santa Clara, California, United States • Designed a virtual network management tool for admins to help their customers efficiently run operations ### Associate Instructor @ Indiana University Jan 2012 – Jan 2013 • Mentor for 9 undergraduate teams for design Capstone class. • Ensured teams’ progress by setting time line for teams and resolving their issues. ### Interaction Design Intern @ Oracle-Redwood City Jan 2012 – Jan 2012 • Created wire frames for an ipad application to help managers and employees easily manage their projects, which was further implemented by the development team. • Made mock ups for the new version of Fusion Application to make the interface more intuitive and simpler to use. • Iterated design based on the results from the usability test and documented it. ### Software Engineer Intern @ IBM Jan 2010 – Jan 2010 • Did socket programming in IBM’s operating system, AIX, to help manipulate data packets over a TCP/IP connection • Wrote around 15 methods and functions that controlled virtual device drivers. ## Education ### Stanford Continuing Studies ### UC Berkeley Extension Corporate and Professional Programs in Berkeley Negotiation Accelerator University of California, Berkeley ### Masters in Human Computer Interaction Design in Human Computer Interaction Design (HCI/d) Indiana University Bloomington ### Bachelor of Engineering (BE) in Information Science Sri Jayachamarajendra College Of Engineering (SJCE) ## Contact & Social - LinkedIn: https://linkedin.com/in/shreyasee-chand-67780a19 - Website: http://www.schand.co --- Source: https://flows.cv/shreyasee JSON Resume: https://flows.cv/shreyasee/resume.json Last updated: 2026-02-23