# Shrikant Wagh > Author | Founding Engineer @ AI Engineering Company | Building & Evaluating RAG & Agentic AI Systems | Building AI enabled capabilities for modern applications Location: San Francisco Bay Area, United States Profile: https://flows.cv/shrikant EXPERTISE: AGILE DEVELOPMENT, QA AUTOMATION, CONTINUOUS INTEGRATION and DELIVERY, ENGINEERING PROCESS DEFINITION and IMPROVEMENT, COST CONTROL THRU INNOVATIONS and AUTOMATION. Author - https://books2read.com/b/4AZarA Author - https://books2read.com/b/b5y8K6 https://www.skills.google/public_profiles/9dcccb90-095c-48c8-ada5-443eba94ed58 Business & Technology leader with solid credentials in defining & translating company strategies into innovative technology products. Successful entrepreneurial & Fortune 500 experience with QA Automation, Continuous Integration and Delivery, Process Improvement, Engineering management experience for Retail Automation, Enterprise Software applications, eCommerce, new media, online gaming and social networking application. Expertise in Payment gateway management and integration. Expertise in emerging markets such as Retail Automation, New Media, Social Networking, Web Services, SAAS and SOA. * A change agent of the organization and orchestrated transformation of traditional waterfall engineering organization to Agile organization. * More than 20 years of engineering management and leadership experience in QA Automation, Continuous Integration and Delivery and DevOps. * Strong strategic management experience with great sense of time-to-market. Experience in building product from concept to product to revenue. * Experience in managing international and overseas engineering operations, Clients, Customers, Vendors and Project management that are located at diverse geographical locations and time zones. * Built two commercial testing tools – WebServiceTester, jExecute and contributed to the development of many QA tools and automation framework – javaStart, javaLoad, Jemmy, WSI Testing Tool, Tonga, jtReg, Watir etc... * TWO US patents pending – pertaining to test tool development for Web Services and Web Services Workflow testing using BPEL4WS. * Two awards for design and development of non-distructive testing system for PCBs. * Chair for WS-I Testing Tools Working Group * Author/Editor of various WS-I Test Tools specifications ## Work Experience ### Senior Software Architect @ OMRON Robotics Jan 2026 – Present | San Francisco Bay Area Excited to join OMRON Robotics and Safety Technologies as Senior Software Architect, helping redefine the future of human-machine collaboration through Autonomous Mobile Robots. ### Advisory Board Member, Strategic AI Program @ University of San Francisco School of Management Jan 2025 – Present | San Francisco Bay Area The Strategic AI Program at USF’s School of Management is a professional-education certificate designed by industry experts to equip working professionals with practical, actionable AI adoption skills. The program spans eight modules covering AI fundamentals, strategic frameworks, risk and ethics, ROI modeling, and real-world implementation roadmaps—culminating in a certificate and a personalized Strategic AI Plan ready for execution. ### Founding Engineer @ pragyaantra Jan 2025 – Present | Fremont, CA AI engineering company focused on intelligent agents, automation frameworks, and AI-based testing. 👉 Creator of https://spectotest.com/ 🏆 Patent pending - The work focuses on applying AI and semantic technologies to improve intelligent matching and interactive evaluation in complex decision-making systems * Building AI Agents and RAG-based systems to automate workflows and enhance product intelligence. * Designed self-healing QA and workflow automation systems integrating AI model APIs. * Developing frameworks for evaluating AI agents and LLM-powered features. * Applied neural network and ML expertise to real-world reliability, decision-making, and optimization problems. 🤖 Tech AWS, GCP, Vertex AI, BigQuery, Cloud Run, Cloud Run Function, Cloud Spanner, Firestore, BigQuery ML, IAM, GCP Bucket IoT telemetry, log analytics, Pub/Sub, MQTT, Python, SQL Embeddings, Vector DB, Agentic AI, Tensorflow, Docker OpenAI API Automation Agents, Playwright, PyTest. Flask, FASTApi ### Director of Software Product Development & QA @ Bellwether Coffee Jan 2021 – Jan 2025 | Berkeley, California, United States Solution Owner for a global hardware, firmware, cloud, IoT, and ecommerce platform powering Bellwether’s all-electric roasting systems and green-coffee marketplace. Owned product strategy, architecture, delivery, reliability, and quality end-to-end across device, cloud, and customer experience layers. Product Strategy & Platform Ownership Owned the full lifecycle of an IoT/OTA-enabled roasting platform spanning roaster UI, embedded firmware, APIs, fleet management, ecommerce, analytics, and internal admin systems. Led execution from discovery through production, translating complex requirements into epics and user stories while driving PI planning, sprint execution, and releases. Balanced customer experience, device reliability, operational constraints, and long-term scalability through data-driven prioritization. Partnered with café operators, field technicians, CX, engineering, and UX to deliver low-latency, highly reliable workflows. Data-Driven Quality & AI-Enabled Reliability Owned executive dashboards, reliability metrics, and delivery excellence across a global IoT fleet by unifying analytics, AI-driven quality systems, and cross-functional leadership. Defined KPIs, uptime, MTTR, FPS, field reliability, and operational efficiency. Built analytics pipelines converting telemetry into actionable insights, identifying defect clusters, predicting failures, and shaping roadmap decisions. 🏆 IMPACT • Operated 500+ roasters across 10 countries • Reduced operator errors ~75%; improved FPS to >98% • Cut repeat incidents ~75% and MTTR ~40% • Increased task completion ~30–35% • Multi-fold CSAT/NPS gains • Improved data completeness ~2.5× and accuracy to >98% • Reduced hotfixes ~50%, eliminated cross-team dependency delays 🤖 TECH Vertex AI, BigQuery, Cloud Run, Spanner, Firestore • IoT telemetry, Pub/Sub, MQTT • BigQuery ML, Embeddings, VectorDB, Agentic AI, TensorFlow • Docker, REST APIs, Flask, FastAPI • OpenAI API agents, Playwright, PyTest • CI/CD, Microservices ### Head of Platform & QA @ PayCertify Jan 2020 – Jan 2020 | Los Gatos, CA PayCertify is a global FinTech and payments gateway company offering an all-in-one digital wallet and payment processing platform across the U.S., EU, and Canada. Key Responsibilities & Achievements: Managed platform engineering, QA, and release for all PayCertify products, including Payment Gateway, Virtual Credit Card (VCC), 3DS Authenticator, Fraud Prevention (Kount), ChargeBack, CashBack, and ProfitPay mobile app. Led transition to Agile SDTLC, integrating sprint-based development and continuous QA automation. Managed cloud-hosted AWS production and QA environments. Oversaw remote QA teams across the U.S., Brazil, and Ukraine. Designed a unified QA automation framework using Cucumber/Gherkin (BDD/ATDD), Frisby, Postman/ReadyAPI for API automation, and Selenium/WebDriverIO for UI automation; maintained SwaggerHub for API documentation. Implemented Jira Service Desk automation for Support, Client Success, and Finance teams to streamline request tracking and billing workflows. Managed vendor integrations with PAAY (3DS Authentication) and Kount (Fraud Prevention) to enhance platform reliability and compliance. ### Senior Director Quality Assurance @ Switchfly, Inc. Jan 2016 – Jan 2019 | San Francisco Bay Area Switchfly is a global provider of travel commerce and loyalty platforms (PaaS/SaaS) for high-volume, multi-tenant enterprise clients in airlines, hospitality, and travel sectors. Key Responsibilities & Achievements: Led the global QA organization across 7 locations and 3 countries, managing senior managers, architects, leads, and engineers (employees and contractors). Implemented SAFe Agile practices and established DevSecQAOps standards to support large-scale platform and SaaS delivery. Designed and executed a “Shift Left / Shift Down” QA strategy, emphasizing test-first automation and continuous integration. Delivered major cost and efficiency gains through automated, distributed, and parallel testing using Java, TestNG, Selenium Grid, Jenkins Pipelines, Docker, and AWS. Adopted BDD/ATDD frameworks with Gherkin, Cucumber, Selenium, and TestNG, significantly reducing manual regression testing. Improved customer satisfaction and reduced hotfixes by redefining build/release milestones and enforcing quality gates. Collaborated with Sales and Professional Services teams to support RFP/RFI responses, QA scoping, and cost models for enterprise clients (e.g., Amex TLS, United Airlines, JetBlue, Marriott, Copa Airlines, Norwegian Air). Championed digital transformation toward serverless and cloud-native architectures on AWS. Recognized as a servant leader, mentor, and coach fostering team growth and accountability. ### Senior Director, QA, Build & Release @ ZoomSystems Jan 2010 – Jan 2016 ZoomSystems developed and operated automated retail kiosks worldwide, integrating POS, inventory, and eCommerce systems. Led transformation from Waterfall to Agile, establishing 3-week release cadence and cross-team collaboration. Implemented CI/CD pipelines using SVN, Jenkins, JIRA, Selenium, TestLink, Java, Apache, Tomcat. Raised test automation coverage to 80%, maintained across releases. Managed build-release, DevOps, and lab infrastructure with full budget ownership. Oversaw POS/payment integrations with vendors (Ingenico, Verifone, Omron, Spire, GlobalPay, Paymentech) across 9 countries. Defined engineering policies for PCI PA-DSS compliance and remote OS/browser hardening for 1,500+ kiosks. Partnered with Sales & Marketing for client engagements, acceptance testing, and global go-live operations. Managed OpEx/CapEx budgets, staffing, and performance for QA and DevOps teams. ### Senior Manager, QA and Customer Support @ Mevio Inc. Jan 2006 – Jan 2010 Built and led QA and Support teams across the U.S., Romania, and Costa Rica; established infrastructure for system, configuration, and performance testing. Reduced regression test cycle from 6 man-days to under 2, accelerating release cadence and lowering QA costs. Managed QA for all Mevio web properties (mevio.com, podshow.com, musicalley.com, etc.), 75+ blogs, ad campaigns, and admin tools. Created customer support knowledge base using LiveSubscribe and streamlined content sanitization processes. ### Sr. QA Manager @ Mevio Inc. [formerly PodShow Inc.] Jan 2006 – Jan 2008 Managed all QA efforts at Mevio - a new media sharing and social networking company. Managed QoS for Mevio, BTPodshow and other 20 Mevio network sites. Scalability, Performance, System and functional testing of all application at Mevio. Manage QA efforts for on-site and off shore - Northern Romania - QA teams and ensure accountability, throughput and timely delivery of the tasks. Monitor quality of service of parters and vendor applications integrating with Mevio. ### QA Lead @ Macrovision Jan 2005 – Jan 2006 | Santa Clara, CA, USA Managed Quality and Build Release efforts for Macrovision's eCommerce Business Unit, overseeing QA for 8 products across teams in the US, Spain, and India. Led QA for Yahoo video game sites in 5 countries and over 20 AOL and BigFish Gamestore sites. Managed payment gateway integrations and consumer/merchant account setups. Established a performance testing lab using Mercury LoadRunner, responsible for capacity planning and testing for 25+ gamestore sites. Centralized test case management with Mercury Quality Center and achieved 80% automation using QuickTest Pro. Oversaw daily/weekly reporting, task prioritization, scheduling, and performance appraisals. ### Co-Founder and VP of Engineering @ Optimyz Software, Inc. Jan 1999 – Jan 2005 | Santa Clara, CA, USA Co-founded and scaled the company from 2 to 45 employees, transitioning from services to product-based business. Designed and launched two commercial QA tools — WebServicesTester (end-to-end Web Services testing) and jExecute (distributed test management). Directed full product lifecycle: concept, design, development, QA, release, and customer support. Managed R&D and QA centers in Pune and Bangalore, India, delivering cost-effective engineering operations. Chaired the WS-I Testing Tools Committee with Microsoft, IBM, Oracle, and BEA; led beta programs for 50+ clients. Holder of U.S. patents for distributed testing and Web Services workflow automation. ### QA Manager @ Symantec Corporation Jan 2001 – Jan 2002 QA Manager For Twin peaks project (11 direct reports). Twin peaks was very high revenue enabler application for Symantec ( and is registration & subscription management system for all Symantec products. ### QA Architect/Lead/Test Developer and Automation Engineer @ Sun Microsystems Inc Jan 1999 – Jan 2001 Lead QA and QA automation efforts as QA Architect/Lead/Test Development and Automation engineer for various organizations at Sun Microsystems, which includes SunTest, Inter Application and Programing Tools (IAPT) Group, Forte4J IDE Group, Java Blend, Java.com and Java I18N organization. ### Project Manager, Certification and Benchmarking Specialist @ Oracle Corp and NCR Corp. Jan 1996 – Jan 1999 Project Manager, Onsite Certification and Bechmarking Specialist for Development and Testing of OSDs and Certification and benchmarking of Oracle Parallel Server (ver. 7.7.3, ver. 7.3.4, ver 8.0.4, ver. 8.0.5 and 8I) on NT for NCR Corp. ### Engineering Lead @ Deutsche Bank (Software Division) Jan 1995 – Jan 1996 | Bengaluru, Karnataka, India Technical Lead for Trade Finance Documentary Credit System. Managed Adaptive maintenance and enhancement of the TF System's. Client coordination (15 main branches of Deutsche Bank in 12 different countries), Coordination with Singapore development center. ## Education ### Master's degree in Computer Science Indian Institute of Technology, Madras ### B.E. in Electronics SGGS Institute of Engineering and Technology, Nanded ### HSc in Science JB College of Science, Wardha ## Contact & Social - LinkedIn: https://linkedin.com/in/shrikantwagh - Portfolio: https://pragyaantra.com/ - Portfolio: https://www.skills.google/public_profiles/9dcccb90-095c-48c8-ada5-443eba94ed58 - Portfolio: https://books2read.com/b/4AZarA --- Source: https://flows.cv/shrikant JSON Resume: https://flows.cv/shrikant/resume.json Last updated: 2026-04-10