# Shruthi Sundar > SWE @ January Location: San Francisco, California, United States Profile: https://flows.cv/shruthi ## Work Experience ### Software Engineer @ January Jan 2023 – Present | San Francisco, California, United States Software Engineer II (Borrower Acquisition Team) · Developed an ML-driven communications engine using Temporal, Aurora Serverless, AWS MemoryDB, and Airbyte, enabling personalized email and SMS outreach for over 2 million accounts. · Led scaling effort from 30k to 4M+ accounts with a 10x growth target, generating estimated $5M for the company. · Pioneered communications engine in a greenfield Modular Monolith architecture, collaborating with product and Developer Experience teams to establish local, QA testing, and CI/CD environments—the first initiative of its kind within the engineering organization. · Collaborated with Product members to design & develop feasible MVP criteria, feature flag rollout, and modeling experimentation framework with the communications engine. · Performed Disparate Impact Analysis on ML Models used to drive company personalization strategy by analyzing SHAP values and DII indexes. Created a generalizable notebook for Analytics team to evaluate future models with, driving trust and safety efforts amongst clients + borrowers. Software Engineer I (DevX Team) · Spearheaded SCIM API integration with Okta as tech lead, allowing clients to self-service user accounts, helping close a multi-million dollar deal with a client, and saving >30h/client on manual user management · Collaborated on splitting up Frontend dependencies and deployments using NPM/React, AWS CodePipeline/Build, and AWS Lambda, dropping deployment times by 67.5% and allowing FE teams full ownership of their React code and dependencies ### Software Developer Engineer Intern @ Prime Video & Amazon Studios Jan 2022 – Jan 2022 | Los Angeles, California, United States · Developed a searchable datastore as an audit service for Zero Touch Publishing team to investigate title publishing misses or takedowns on the Prime Video catalog using AWS Lambda, SQS, and OpenSearch · Implemented features including statistics, graphics, and information displays of missing data that lead to takedowns on the catalog · Delivered beyond project-scope business value through statistics, graphs, and metrics features to allow for future data-driven decisions on iterations of existing systems in the Prime Video pipeline · Optimized investigation resolution time ranging from ~5h-2 days on average to <2 minutes by enabling simple UI-based queries on the data for catalog gating decisions on specific titles using OpenSearch Discover ### Student Assistant @ Center for Education Integrating Science Math and Computing (CEISMC) Jan 2019 – Jan 2022 | Atlanta, Georgia, United States · Planned, taught, and judged hackathons for 60+ middle-school students in Atlanta to learn how to code and create musical submissions in Python for the Amazon Earsketch Competition · Aided Amazon Future Engineer in the collaborative effort for a 7 week set of Ciara Song Remix Weekly Challenges for k-12 students over the nation by filming 4 introductory videos and creating prize categories for each challenge · Designed a phone app on AdobeXD to teach over 4,000 k-12 participants of the k-12 Inventure Prize Competition the basics of idea development · Established creativity building game for 60+ 4-8 grade students using theories on educational gamification, NLP, and machine learning to analyze student answers to creative prompts ### Software Development Engineer Intern @ Prime Video & Amazon Studios Jan 2021 – Jan 2021 | Los Angeles, California, United States · Built an end-end Self-Service UI tool for internal customers to gather information on changes to titles on Prime Video through web service offering versioned data via React, AWS DynamoDB, Lambda, DynamoDB Streams, Kinesis Streams, API Gateway, S3, and CloudFront Distributions · Improved Offer Distribution team’s 4-18 day root causing failures rate to <1 day to mitigate offer change issues at an efficient scale ### Software Development Engineer Intern @ Prime Video & Amazon Studios Jan 2020 – Jan 2020 | Santa Monica, California, United States (Remote) · Implemented a cache warmer for Prime Video using AWS CloudWatch Insights, Lambda, SQS, DynamoDB, and DAX to prepare customers for DAX cluster replacement due to the 4-500k steady state through-put of single global catalog (One-Catalog) initiative without compromising their 40ms data retrieval time limit · Optimized an initial 100% miss rate on the cache to 100% hit rate, allowing downstream customers to retrieve data in <40ms/request ### AFE Software Development Engineer Intern @ Amazon Jan 2019 – Jan 2019 | Seattle, Washington, United States · Established automatic monitoring tool in Python, Java, and Ruby, for developers on >10 package delivery teams to better understand service errors · Allowed developers to visualize alarming metrics automatically on 500-2500 tickets on >30 failing services cut per day, saving each developer ~5 minutes/ticket to solve the issue ### Teaching Assistant Intern @ Code Platoon Jan 2019 – Jan 2019 | Chicago, IL · Aided a classroom of 11 military veterans and spouses in the immersive coding bootcamp in Python and Node.js through help on > 30 coding challenges · Taught concepts including Data Structures & Algorithms, Object Oriented Programming, and soft interview skills to secure 3 month internships for students in 10 tech companies ### Software Developer Intern @ Expedia Jan 2017 – Jan 2017 | Greater Chicago Area · Worked on Expedia Partner Central web application to aid hoteliers in managing their rates. Gained experience with Github, Agile, Jira, and putting code to production. ## Education ### Master of Science - MS in Computer Science Georgia Institute of Technology Jan 2022 – Jan 2022 ### Bachelor's degree in Computer Science Georgia Institute of Technology Jan 2018 – Jan 2021 ### Illinois Mathematics and Science Academy ## Contact & Social - LinkedIn: https://linkedin.com/in/shruthi-sundar --- Source: https://flows.cv/shruthi JSON Resume: https://flows.cv/shruthi/resume.json Last updated: 2026-03-22