Principal Interaction Designer for 2 new products - Contract Author (Word Plugin), Advanced Approvals. Guiding the team through feature discovery, design thinking process, fostering collaboration and driving all aspects of end-user interactions.

Responsible for designing the building blocks for the software i.e. Data Table Configurations, Pagination, Search Components etc. & complex interations i.e. Approval Matrix.

Redesign & innovate legacy softwares

Responsible for redesigning and reinventing legacy software modules - Medicaid & Chargebacks to give better UI & improvise the users experience. Understand the pain points in the system, improvise workflows, use AI & advanced technology to streamline the users process, iterate concepts, gather feedback from users and reiterate.

Process Improvement - Responsible for building a component library in sketch to be shared across the design team to ensure design consistency & scalability.

Team Management - Ensure designers understand every aspect of the project and encourage pixel perfect deliverables; Collaborate and manage with development leads in an agile environment.

Principal Interaction Designer - Revenue Management Enterprise softwares like CPQ & CM.

Responsible for Research - Discovering the needs / requirements of the users process and translating them into meaningful workflows and designs. Conducting research via user interviews, stakeholder interviews

Responsible for Conducting Usability Studies - Conducting usability studies to verify the designs and gather user feedback.

Responsible for Prototype & Specifications - Creating wireframes for the product development team and working closely with the engg. team until product delivery.

Responsible for creating new mobile product experiences (research, interaction, and visual) for several projects that engage and delight customers. Focused on building strong relationships and good partnerships align and elevate design thinking cross-functionally.

Key projects include edu-tech toy design by bringing together digital interfaces and plush toys to create a learning and engaging experience for the child, iOS app for Potlucks, iOS and Android Event Application for clients.

Day-to-day activities include user research, user profiling, product visioning and definition, interaction design & usability analysis, validating design concepts with customers, wireframes, prototyping, visual design and stakeholder presentations both in-house and design tanks with clients.

Responsible for collaborating with developers and product managers to build an ambitious team and strong relationships, and increasing revenue via good design and good process. Strived to be a strong advocate for the user, championing user experience as a methodology, and improving design quality in my own work and through my team.