# Shruti Jain > Award-winning Designer | Senior UX Designer @Microsoft | Ex- Senior UX Designer @7-Eleven, Product Designer @Wikimedia Foundation (Wikipedia), Creative Designer @Motorola Mobility (a Lenovo Company) Location: San Francisco, California, United States Profile: https://flows.cv/shrutijain Hi, I'm Shruti Jain, an award-winning Designer with expertise in B2B/B2C, e-commerce, and systems design across technology, non-profits, and startups. As an Agile Practitioner, Problem Solver, and Visual Communicator, I enjoy exploring the curious aspects of everyday life. I've had the privilege of working with Wikipedia as a Product Designer and Motorola Mobility as a Creative Designer. With a background in Visual Design, my goal as a UX/Product Designer is to make technology more user-friendly by advocating for users' needs and creating accessible and inclusive designs that bridge generational gaps. Thank you for taking the time to learn a little bit about me! I am currently seeking product design opportunities! Have questions or just want to say hello? https://calendly.com/shrutijain_ Feel free to send me an email at jain.shrutidesign@gmail.com ## Work Experience ### Senior UX Designer @ Microsoft Jan 2025 – Present | San Francisco, California, United States ### Senior User Experience Designer @ 7-Eleven Jan 2025 – Jan 2025 | United States • Collaborated with cross-functional teams, including product managers, UX researchers, and engineers, to design and implement a fully automated tax system, driving a 30% reduction in tax filing time per merchant and eliminating 50% of manual tasks, significantly accelerating the onboarding timeline. • Led the end-to-end design experience for 7-Eleven’s 7NOW marketplace admin and merchant portals, streamlining complex workflows to enhance operational efficiency and user productivity. • Developed a scalable design system for the admin portal, ensuring consistency and a seamless user experience across the platform. • Introduced skinny banners and new ad placements in the 7NOW app, expanding advertising touchpoints and driving a 15% increase in basket conversion rates (customers completing purchases after adding items to their cart). • Designed and implemented dynamic categories and tagging, enabling granular search capabilities across both Quick Service Restaurants (QSRs) and 7-Eleven experiences, creating a unified flow projected to drive 10–20% growth in engagement and sales. ### Product Design Consultant @ Hoosier Community Network Jan 2024 – Jan 2025 | United States • ⁠Collaborating with the Township Public Library and small businesses across travel, healthcare, and NGO sectors to lead digital transformation efforts through research-driven insights, streamlined workflows, and accessible, inclusive design solutions. • ⁠Facilitating strategic sessions with clients to craft data-informed strategies and innovative designs, delivering user-centric solutions that optimize operations and enhance engagement. ### Product Designer (Social Impact Partner) @ Wikimedia Foundation Jan 2024 – Jan 2024 | San Francisco, California, United States • Reimagining new ways to share knowledge and create a fun learning experience as a Product Designer with the Wikimedia Foundation, Wikipedia, to make it dynamic and inclusive for communities across the world for its 4.9 billion users and growing. • Planning and facilitating concierge experiments with 5 subject matter experts and 18 intercept interviews with Wikipedia readers, resulting in a significant increase in active user engagement by leveraging impact-assumption mapping and anti-oppressive practices, to understand needs, barriers, and solution spaces to bridge knowledge gaps and increase engagement. • Implementing systems thinking strategies with Wikimedia’s product team to boost readers' confidence in becoming editors by increasing their engagement on the platform. ### Graduate Teaching Assistant @ California College of the Arts Jan 2023 – Jan 2023 | San Francisco Bay Area • Facilitated classroom discussions to boost collaboration and engagement in Design Research class. • Monitored student progress and offered personalized support, resulting in a 15% improvement in student performance on assignments and class engagements. ### Creative Designer @ Motorola Mobility (a Lenovo Company) Jan 2023 – Jan 2023 • Managed numerous end-to-end New Product Introduction (NPI) projects, encompassing premium products designed to optimize the retention, engagement, and adoption rates for an impressive user base of 60 million. • Collaborated with cross-functional teams, including Customer Relationship Management, Social, Product, and Web Publishing teams, to enhance website efficiency by 10x and improve customer engagement across social media platforms. • Led the Global Customer Relationship Management design team to create design strategies for 32 countries worldwide, resulting in a 28% increase in retention rate, and $100M increase in incremental revenue. • Conceptualized and designed high-performing CRMs, created impactful social media posts, developed promotional campaigns, and designed new UIs for multiple product launches as part of my daily responsibilities while working on Motorola's Global Marketing UI/UX team. • Boosted social media engagement by 40% through skillful communication, pitching inclusive social engagement ideas for Zillennials to leadership, and driving actions to bring the project to fruition. ### Digital Visual Designer @ Motorola Mobility (a Lenovo Company) Jan 2021 – Jan 2023 | Bengaluru, Karnataka, India ### Digital Design Intern @ Motorola Mobility (a Lenovo Company) Jan 2021 – Jan 2021 | Bengaluru, Karnataka, India Worked as a Digital Design Intern with the design, product & web publishing team across the globe. Creating Visual assets for the Motorola website, promotional campaigns, and social media while closely working with Motorola's Global marketing and UI/UX team. ### Graphic and UI/UX Designer @ Totogoto Jan 2020 – Jan 2020 | Bengaluru, Karnataka, India • Worked as a freelance designer for a start-up company, and managed visual aspects of marketing materials such as branding, print, infographics, and social media. • Parallelly worked as a UI/UX designer. Responsibilities included designing the website from scratch, developing design strategies, conceptualization, information architecture, creating wireframes, and providing support to the developers. ### Communication Design Intern @ MullenLowe Lintas Group Jan 2020 – Jan 2020 • Researched and generated ideas for the Titan seasoning campaign and its tagline, resulting in a 25% increase in product engagement. • Created visual identities for upcoming marketing campaigns for brands such as Tanishq Gold and Diamonds, Jana Bank, Titan, Fastrack, and Swiggy. • Played a pivotal role in delivering creative assets for social media platforms by adhering to design briefs, conceptualizing ideas, conducting research, and creating mockups and prototypes, resulting in a significant increase in user satisfaction. ### Communication Design Intern @ Amar Chitra Katha Jan 2019 – Jan 2019 | Bengaluru, Karnataka • Designed and created over 20+ illustrations at Amar Chitra Katha, an established Indian comic book publisher specializing in religious legends, epics, historical figures, biographies, folktales, and cultural stories. • Contributed to the creation of social media posts and designed special pages for the "Rama's Ring" comic book, with all designs seamlessly integrated into the storyline. ## Education ### MDes in Human Computer Interaction California College of the Arts ### Bachelor of designing in Design and Visual Communications PES University ## Contact & Social - LinkedIn: https://linkedin.com/in/shruti-jain99 - Portfolio: https://www.shrutijain.net/ - Portfolio: https://calendly.com/shrutijain_ --- Source: https://flows.cv/shrutijain JSON Resume: https://flows.cv/shrutijain/resume.json Last updated: 2026-04-13