# Shubhankar Singh > UI/UX & Product Designer | AI-Driven UX Innovation | Human-Centered, Emotionally Resonant Experiences | Known for a High Bar of Design Craft | SaaS, FinTech, Consumer Tech | MS HCI (RIT) Location: Brooklyn, New York, United States Profile: https://flows.cv/shubhankar Hi, I’m Shubhankar – a product designer with a passion for crafting seamless, intuitive user experiences. I’ve spent the last few years transforming complex ideas into beautifully functional designs, whether it’s redesigning an uploader to boost user satisfaction or revamping checkout flows that make customers actually complete their purchases (instead of just dreaming about it!). Currently, I’m shaping the future of digital asset management at Bynder, where I led the charge in a full product redesign. With a background in Human-Computer Interaction from RIT and a knack for turning user pain points into polished prototypes, I thrive on making tech more human. 🛠 Tools of the trade: Figma, Maze, Typeform, Adobe Suite, and pretty much anything with a good UI. 💡 Fun fact: When I’m not knee-deep in UX flows, I’m either testing out a new recipe or taking photos of NYC streets. 📸 Let’s connect – I’m always down to talk design, tech, or the best spots for a great cup of coffee! ☕ Portfolio - http://www.shubhankar.design ## Work Experience ### Product Designer @ Octaura Jan 2026 – Present | New York, New York, United States ### Product Designer @ Bynder Jan 2022 – Jan 2026 | New York, New York, United States - Designed an AI (Open AI gpt-4) based metadata enrichment workflow for asset ingestion which increased uploader efficiency by 50%. - Led the redesign of the asset ingestion system which resulted in increased SUS scores from 60 to 85+. - Created Figma prototypes for migration tooling, achieving 90% positive user preference. - Mapped manual process flows to guide new automation, conducted evaluative testing with Maze and Typeform, improved usability and increased customer ratings by 30%. - Led a company-wide style guide refresh achieving visual consistency across the product and boosting internal designer productivity by 50%. ### Founding Product Designer @ Window Jan 2022 – Jan 2022 | New York, New York, United States I was the first product designer, leading 0 to 1 product design and laying foundations for the brand and design system. I mainly worked on AI-based search interfaces which used natural language instead of terms, whilst also collaborating with founders to turn ambiguous ideas into shipped products. ### Product Design Intern @ Inhabitr - New Age Furniture Jan 2021 – Jan 2021 | New York, New York, United States - Orchestrated a design overhaul for e-commerce solutions, driving a 25% increase in conversions and a 15% reduction in acquisition costs. - Partnered with data analysts to address checkout abandonment, achieving a 33% drop-off reduction. - Led a checkout redesign, boosting conversion by 60% and raising average order value from $280 to $350. - Developed detailed wireframes using Figma for seven product enhancements that improved navigation clarity across web interfaces; received positive reviews from stakeholders highlighting usability improvements during project presentations. ### Product Designer for iOS and Web @ Paytm Jan 2019 – Jan 2020 | New Delhi, Delhi, India - Redesigned the credit card payment product, reducing drop-off by 50% and boosting NPS scores by 30%. - Spearheaded the integration of user feedback loops in design processes, resulting in a 40% increase in customer satisfaction as measured by follow-up surveys and qualitative interviews. - Overhauled the internal data visualization toolʼs navigation UX, leading to a 30% increase in platform adoption. ### Product Design Intern @ Paytm Jan 2018 – Jan 2019 | New Delhi, Delhi, India - Decreased customer support calls by 17 million (from 23 million) through an online support center with a self-service knowledge base and interactive chat. - Prepared detailed wireframes for five new product functionalities; these designs contributed to an overall increase in application engagement by attracting new user demographics. ### Co - Founder @ The Chaiwala Designs Jan 2016 – Jan 2018 | Chennai, Tamil Nadu, India - Guided 5+ startups (incl. Chaipoint, Playment, The Entertainer etc.) as a Product Designer while pursuing undergraduate studies. - Led complete design overhauls in web and app development for startups leading to better user experience and increased revenues by 200 - 300%. ## Education ### MS Human Computer Interaction (HCI) in Human Computer Interaction Rochester Institute of Technology ### B. Tech in Computer Science SRM IST Chennai ## Contact & Social - LinkedIn: https://linkedin.com/in/hexanerax --- Source: https://flows.cv/shubhankar JSON Resume: https://flows.cv/shubhankar/resume.json Last updated: 2026-03-29