# Shuting Chang > Product Design Location: Menlo Park, California, United States Profile: https://flows.cv/shutingchang • Years experience full-time and freelance in user experience and interaction design. • Designed 11 commercial websites and 2 mobile apps from a user-centered perspective for a research lab and companies such as Unilever, Bridgestone, Neutrogena, Lancôme and Paul Frank. Played a lead role in designing a world-class award winning mobile game. ## Work Experience ### Product Designer @ Meta Jan 2024 – Present | New York City Metropolitan Area ### Product Designer @ Brex Jan 2023 – Jan 2024 | Toronto, Ontario, Canada ### Product Designer @ Meta Jan 2022 – Jan 2023 | Canada ### Sr Product Designer @ Shopify Jan 2019 – Jan 2022 | Toronto, Canada Area - Added duties and import taxes prepaid experience into Shopify Checkout. The feature improved buyer experience by providing cost clarity on international purchases and avoiding surprise fees on delivery. - Redefined 3rd party developer experience - Led the design of a Webhook metrics by visualizing failed webhooks data. Reduced the webhooks delivery errors by 30% (30,000 daily). - Led a system design effort to migrate 3rd party developers from unsupported API versions. Reduced unsupported API calls from 94% to 3%. Protected 97% Shopify GMV(120B in 2020) from potential API errors. ### Product Owner & Principal Product Designer @ Autodesk Jan 2013 – Jan 2018 | Toronto Area, Canada ### User Experience Designer Intern @ Autodesk Jan 2013 – Jan 2013 ### Research Assistant: UX and Interaction Design @ Mobile Experience Lab, OCAD Univerity Jan 2012 – Jan 2013 | Toronto • Research the most current data visual analytics tools and information visualization methods. • Visualize data from different academic disciplines. • Translate visualized data into web pages with HTML and CSS3. • Created a multi-platform 3D green-roof data visualizer by gathering data from stakeholders, designing easy-to-use gesture UI and visual UI for 3D mobile application, prototyping with Unity3D and JavaScript, revising visual UI design by analyzing the result of Heuristic Evaluation. • Interviewing, Qualitative and Quantitative Data Collection ### Lead Visual and Interaction Designer @ Nextplus Solutions Jan 2010 – Jan 2012 Lead the design team of the start-up IT consulting firm: • manage and contribute to the design process on websites and mobile apps. • Create interactive experiences for various commercial purposes by building user models, wireframes, UI visual designs, animated mock-ups and keep clients up to date. • Collaborate with front-end developers to maintain design quality. Won and retained a world class client list. ### IOS Game Designer Intern @ Vast Studios Jan 2012 – Jan 2012 • Creating game design and level design documents as well as designing game concept, mechanics, and monetization system for an undisclosed iOS project. • Overseeing animation and implementation of 2D art assets production ### Teaching Assistant @ OCAD University Jan 2012 – Jan 2012 Teaching undergraduate students 3D Animation techniques: • Cinema 4D • Sketch Up • After Effect • 3d animation editing and production ### Research Asistant @ OCAD University Jan 2011 – Jan 2012 Transfer Pathways Project, fund by Ontario Government ### Mobile game designer @ Gameloft Jan 2010 – Jan 2011 | Shanghai Shipped Ferrari GT III on schedule, which won the PocketGamer Gold Award with full review scores. • Designed a initial freemium game system: create information architecture and interaction document. • Suggested algorithms to improve editor functions, which increased the level design efficiency by 50%. ### Freelance Interaction Designer @ Freelance UI/UX Designer & Illustrator Jan 2008 – Jan 2009 Design Flash websites for Paul Frank, O.M.M.N and event gifts for Lancôme. Completed visual design, front & back ends development with ActionScript, HTML and CSS. ## Education ### Master's degree in Interaction and User Experience Design OCAD University ### Bachelor of Art and Design in New Media Design Donghua University ### Fuming high school ## Contact & Social - LinkedIn: https://linkedin.com/in/shutingchang - Website: http://www.shutingchang.com - Website: http://shutingc.wordpress.com --- Source: https://flows.cv/shutingchang JSON Resume: https://flows.cv/shutingchang/resume.json Last updated: 2026-02-23