As a Design Program Associate at On Deck, I helped scale a design education startup from $100k to $700k in revenue within one year.
Key Highlights:
•Conducted user research and synthesized insights to enhance the On Deck Community Platform experience for 200% user growth.
•Partnered cross-functionally with a team of 2 designers, 3 PMs, 1 PO, and 3 engineers to advocate for user-centered design. Clarified requirements, identified solutions, and unblocked stakeholders.
•Curated & collaborated on over 20+ learning modules across 3 tracks for an international cohort of 100+ design managers, IC designers, and first-time designers.
•Supported shaping product ops infrastructure to support the entire program lifecycle from discovery to annual recap. Facilitated meetings driving progress against sprints.
•Took the initiative to build design team documentation, frameworks, tools, and processes from scratch to support scaling.