# Sihan Sun

> Senior Product Designer at Cisco Webex

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sihan

I previously worked in fintech, healthcare, educational, and biotech domain, specializing in SaaS, web App design.I'm passionate about solving complex problems through elegant designs. 
During years of working and studying experience, I formed the problem-solving oriented work method and a strong aesthetic sense. Now I'm using diverse perspectives to do more comprehensive research and excellent design.

## Work Experience
### Senior Product Designer @ Webex
Jan 2023 – Present | San Jose, CA
Design Ai Agent Studio for Webex Contact Center

### Product Designer @ Webex
Jan 2022 – Jan 2023 | San Jose, California, United States

### Product Designer @ SourceScrub
Jan 2021 – Jan 2022 | San Francisco Bay Area

### Senior Product Designer @ Ultima Genomics
Jan 2020 – Jan 2022 | San Francisco Bay Area

### UI/UX Designer @ CareerEngine
Jan 2019 – Jan 2021

### Product Designer @ Eventera
Jan 2019 – Jan 2020
Eventera is an educational live-streaming start-up, we're in the process of the initial web application development:

- Conducted user research of the live streaming market, built road map and affinity map.
- Defined initial physical user flows, designed Low to Hi-Fi prototypes for both event creators and viewers. 
- Conducted the usability testing for MVP launching, translated insights from qualitative
and quantitative research into workable feature designs.

### Design Lead @ Hunan Architectural Design Institute
Jan 2015 – Jan 2018 | Changsha City, Hunan, China
- Website visual and information design.
- Urban and architectural project management.
- Led a product design competition, proposed an award-winning interior design App with
VR concept.

### UI/ UX Designer @ Sinocare Inc.
Jan 2017 – Jan 2018 | Changsha, Hunan, China
Redesigned the SaaS project for the customer and internal management end, increasing DAU by 70% and online sales by 32%.

Redesigned the website for both management and customer side:
  - Conducted user interview and survey
  - Analyzed the user research and translated insights to real design
  - Compared  and analyzed the previous user flow and 
  - Conducted the user journey map to define the problems and user's pain points
  - Reorganized the new user flow
  - Designed parts of the low fidelity prototypes 
  - Created the new UI library and components, designed the parts of high fidelity interfaces


## Education
### Master's degree in Urban design
University of California, Berkeley

### Graduate Certificate in New Media in Human Computer Interaction
University of California, Berkeley

### International exchange student in Industrial and Product Design
National Chung Hsing University

### Master's degree in Landscape Architecture
Chongqing University


## Contact & Social
- LinkedIn: https://linkedin.com/in/sihan-sun

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Source: https://flows.cv/sihan
JSON Resume: https://flows.cv/sihan/resume.json
Last updated: 2026-02-23