Mountain View, California
I joined the StaffHub team, a Microsoft experiment for first-line workers schedule and task management, to improve and evolve the communication capabilities of the product. We looked at adopting Microsoft Teams communication infrastructure to power StaffHub instead of developing a custom layer and it soon became evident that SH product proposition resonated well with MS Teams mission to empower all types of teams with end to end collaboration tools. In March 2018 SH was officially integrated into Teams. My job became to implement the existing SH mobile app into MS Teams mobile modules. I started looking at the information architectures of the two products, at the constructs of tenants, teams, groups, and channels and at how we could align these in a way that made sense to SH and Teams users. Once this phase was completed I built a roadmap to converge the two products, evolve Teams design system to cater for first line worker needs and expand the features leveraging Teams conversational platform. We have now successfully completed the convergence phase and we are at the first stage of evolving Teams design system with new elements and components that will serve first line workers as well as other verticals. Teams Shifts app was presented at Ignite in September 2018 and will launch in January 2019 in time for NRF (National Retail Federation).
