# Simone Maillard

> Strategic Leader in Travel Tech Partnerships and Operations

Location: Brooklyn, New York, United States
Profile: https://flows.cv/simonemaillard

I’ve built my career in travel tech by thriving in ambiguous, fast-paced environments. From scaling partnerships to solving complex connectivity challenges, I’m driven by a passion for innovation and customer obsession. Whether leading teams or crafting strategies from the ground up, I focus on execution that creates measurable impact.

Excited about the opportunity to continue pushing the envelope and build the future of travel tech with others who are equally passionate about transforming the industry.

## Work Experience
### Travel Partnerships @ Ramp
Jan 2025 – Present | New York, United States
Bringing to life the next generation of solutions for business travel!

### Vice President, Partnerships and Travel Operations @ Duffel
Jan 2021 – Jan 2025 | United States

### Vice President, Partnerships @ TripActions
Jan 2021 – Jan 2021 | San Francisco Bay Area
Primary responsibilities:
-Hiring and supporting a team of Business Developers and Relationship Managers
-Growing and developing relationships with Airline partners
-Managing relationships with 3rd party distribution partners like GDSs, LCC Aggregators etc., for access to the Inventory necessary for the TripActions Platform (including Air, Rail, Hotel, Car etc.)
-Creating and executing the strategy for Global Content acquisition (including NDC, content sources, global agency partner network etc.)

### Sr. Director of Connectivity and Business Development @ TripActions
Jan 2019 – Jan 2021 | San Francisco Bay Area
Primary responsibilities:
-Hiring and supporting a team of Business Developers
-Managing all relationships with 3rd party distribution partners like GDSs, LCC Aggregators etc., for access to all Inventory necessary for the TripActions Platform (including Air, Rail, Hotel, Car etc.)
-Creating and executing the strategy for Global Content acquisition (including NDC, content sources, global agency partner network etc.)
-Building a Travel Services strategy and set of partnerships for enabling they key services that are expected of a TMC by a Client (i.e., Visa processing, VAT reclamation, Insurance, Duty of Care etc.)

### VP, Americas @ Mystifly
Jan 2017 – Jan 2018 | San Francisco Bay Area
Primary skills developed/honed:
-Sales and Negotiations
-Business Development
-Thought Leadership/Strategy

### Global Connectivity Accounts, Sr. Director @ Expedia, Inc.
Jan 2013 – Jan 2017 | San Francisco Bay Area
Primary skills developed/honed:
-Negotiations (deal size: approx. $100MM+/yr) 
-Relationship/Account Management
-Business Development
-Thought Leadership/Strategy

### Global Connectivity Accounts, Manager @ Expedia, Inc.
Jan 2008 – Jan 2012 | London, UK and Toronto, Canada
Primary skills developed/honed:
-Negotiations (deal size: approx. $10MM+/yr)
-Maintain day to day rhythm of the business including escalations
-Relationship/Account Management
-Cross Group collaboration

### Operations Project Manager, EU @ Expedia, Inc.
Jan 2006 – Jan 2008 | London, United Kingdom
Primary skills developed/honed:
-Process improvement methodologies including Six Sigma
-Project Management for customer service operations including launching new call centers
-External Partner Management

### Program Manager @ Expedia, Inc.
Jan 2005 – Jan 2006 | Bellevue, WA
Primary skills developed/honed:
-Requirements gathering for global business teams
-Technical specification writing
-Project Management with internal and external stakeholders

### Program Manager @ Microsoft
Jan 2002 – Jan 2005 | Redmond, WA
Primary skills developed/honed:
-Requirements gathering
-Technical specification writing
-Translation of technical concepts to business teams


## Education
### BSc in Computer Science and Business
University of Toronto


## Contact & Social
- LinkedIn: https://linkedin.com/in/iamsimone

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Source: https://flows.cv/simonemaillard
JSON Resume: https://flows.cv/simonemaillard/resume.json
Last updated: 2026-04-07