Collaborate with cross-functional teams to incorporate user research into human-centered designs by creating connected customer experiences that help IBM clients drive transformation, growth and impact.

Clients: Chevron, Toyota North America, US Department of Education, Shell Polymers, Google.

Evaluated and applied pre-existing user research in a website redesign and usability testing for a non-profit organization promoting female-identifying creatives in the photography industry. Conducted Stakeholders interviews to document and analyze client needs and goals as well as develop a strategy to address them.

Conduct usability testing utilizing remote testing tools to collect substantive data on the Beta Funetix app. Collaborate with multiple designers, and cross-functional teams to define research objectives.

Conducted in-depth user research and designed a kit and digital guide for the Office of Emergency Management, to assist untrained personnel in establishing a temporary emergency shelter.

Photo Retouched for a worldwide manufacturer, marketer and distributor of consumer and commercial products with a portfolio of brands including: Rubbermaid, Contigo, Coleman, PaperMate, Sharpie, Elmer's, Baby Jogger, Graco, Calphalon, Crock-Pot, FoodSaver, Mr. Coffee, Yankee Candle.

Responsible for retouching all e-commerce images - product and lifestyle - including background removal, color correcting, clipping paths, composites, skin retouching, etc. Working closely with design teams in order to meet clients needs and expectations.