Pursued different missions to help underprivileged and marginalized groups through job search, education, financial wellness, and social justice. Navigated stakeholders, policy and legal challenges, and external partners, creating space for teams (2 to 5 directs, total 5 to 15) to build effective and compassionate products. See my resume in profile > contact info > website for Google blog posts.
Projects:
• Big Moments (2020 - 2023): Led a team to create Search features to provide deeper context for news stories on Google such as the Ukraine war and the Oscars and other sensitive/popular moments such as protests, celebrity deaths, mass shootings, and media/sport events. We show “lives affected” from Reuters for the scale of a war or mass shooting, live images from Getty for an on-the-ground view, in-depth news explainers for the Roe v Wade overturn and others, “How to help” to donate to the Ukraine refugee crisis, human voices from social media for context on incidents like the Will Smith slap, podcasts, and award nominees and winners for the Oscars.
• Financial Wellness (2020): Advised teams to help with unemployment benefits especially for job seekers during the pandemic. Created features that improved financial literacy.
• College Search (2017 - 2019): Led a team to launch Search features for college name and list queries, to help underprivileged students make informed college choices by 1) avoiding predatory schools, 2) recognizing lower-cost options, 3) understanding ROI, 4) choosing programs aligned with their career goals, 5) seeing student life and if they will fit in, and 6) getting notified about financial aid.
• Job Search (2015 - 2017): Led a team to launch a job search feature for queries like “accountant jobs near me”, by collaborating with major job boards and aggregators to enable the user to search for and filter jobs to identify relevant ones, understand estimated salaries and benefits, look for remote work, and be notified of new jobs.