· Designed an internal admin web application with PM/Engineering, streamlining distributor management workflows and improving operational efficiency.

· Led UX for a clinical trials initiative from concept to launch; shipped first stage in 4 months and improved trial team efficiency 15–20% per week.

· Ran user interviews and usability tests; translated findings into wireframes and high-fidelity designs to guide iterative delivery.

· Partnered cross-functionally to integrate features on schedule, reducing post-release issues by 21–27%.

Designed and shipped Prompt Flow (Azure AI) — an enterprise-scale tool for building, evaluating, and deploying AI prompt workflows.

· Led end-to-end design of the canvas editing and evaluation experience, from research through public preview

· Identified core traceability problems through contextual inquiry and expert interviews, shaping the product's information architecture

· Designed the evaluation flow end-to-end, including a mid-project iteration that replaced a multi-environment setup with a guided wizard — reducing cognitive load and lowering entry cost for new users

· Restructured the results and comparison architecture to match users' mental model, enabling side-by-side variant comparison in a single view

· Led the end-to-end design process to enhance the user experience of the Customer App, a second-hand car trade platform. Resulting in an impressive 17.8% increase in the overall conversion rate

· Collaborated with Product Managers to initiate the 0-1 MVP of the B2B end product, the Branch Operator Management App, and successfully delivered the MVP design within a tight 3-week timeframe.

· Defined and established design patterns for the current product, contributing to the development of a comprehensive design system with reusable components.

· Conducted user research, including defining research protocols, planning research activities, and hosting user sessions to gather valuable feedback and insights.

· Created low-fidelity wireframes to visualize the product's structure.

· Developed an interactive prototype and conducted usability tests with potential users.

· Implemented usability improvements based on user feedback.

· Produced high-fidelity wireframes for the final design.

Collaborated closely with developers to facilitate the product's implementation.

Write and proofread science articles, designed web page layout.

Key Activities & Accomplishment:

• Designed web page layout by using MS Word, Photoshop.

• Write and proofread science articles, listed articles by specific keywords and categories