# Sky I. > Lead UX Designer | Product Design on Enterprise Saas Location: Sunnyvale, California, United States Profile: https://flows.cv/sky I am a Lead Product and UX Designer with over a decade of experience in UX, content strategy, and design systems. I thrive in fast-paced environments, guiding projects from initial concept to launch by applying a robust design thinking approach. My diverse portfolio includes work on 0-1 projects and redesigns for SaaS, websites, and mobile apps at startups and large tech companies. I have a proven ability to lead and collaborate effectively with cross-functional teams, ensuring solutions are user-centered and aligned with strategic product goals. My expertise spans the entire design lifecycle, from user research and information architecture to prototyping and final execution. A key strength is my experience leading the creation and implementation of design systems at companies like LinkedIn and Intuit, which fosters consistency and streamlines workflows for both designers and developers. Clients I have worked with ... Linkedin, ServiceNow, Apple, Google, Stitch-Fix, Oracle, Intuit Quickbooks, Toshiba, Spruce Finance, C3, Walmart.com, Gap, Toyota, Telltale Games, Kia Motors, Acura, Honda, Volvo Penta, Arctic Cat Snowmobiles, Cox Business Service, and Buca di Beppo. ## Work Experience ### Product Designer @ Freelancer Jan 2012 – Present | San Francisco Bay Area 별도로 나열된 브랜드에 대한 장기 계약 외에도, 저는 모든 프로젝트에 디자인 사고(Design Thinking) 접근법을 적용하여 사용자 중심의 반복적인 방법론을 보장했으며, 이는 에이전시에서 근무하는 동안 다음 브랜드에 기여한 바를 통해 입증됩니다: Frog Design | 리드 UX 디자이너 • 은행 클라이언트를 위해 동급 최고 수준의 규정을 준수하며 사용자 친화적인 가입 경험을 만들기 위해 디자인 사고 접근법을 적용했습니다. • 콘텐츠 전략가와 긴밀히 협력하고 철저한 사용자 조사를 수행했으며, 디자인 사고의 공감 및 아이디어 도출 단계를 활용하여 전략적인 디자인 결정을 내렸습니다. • 여러 디바이스에 걸친 가입 흐름을 간소화하고 새로운 구성 요소로 디자인 시스템을 확장하여, 반복적이고 해결 중심적인 디자인 사고 프로세스를 반영했습니다. Fluxbranding | 리드 UI 디자이너 • 몰입형 가상 경험을 위한 직관적이고 매력적인 UI 내비게이션을 디자인했습니다. Salt Branding | 리드 UI 디자이너 • 기술 클라이언트의 웹사이트 리디자인을 주도하여 견고하고 확장 가능한 구성 요소 기반 시스템을 구현했습니다. Gap Inc. | UI 디자이너 | 인하우스 • 원활하고 사용자 친화적인 모바일 경험을 위해 모바일 내비게이션 UI를 개발하고 개선했습니다. Toshiba | 아트 디렉터 • B2B 웹사이트의 포괄적인 리디자인을 주도하여 사용자 경험과 브랜드 일관성을 향상시켰습니다. Intuit | 비주얼 & UI/UX 디자이너 • 시각적 아이덴티티와 사용자 중심 디자인 원칙에 초점을 맞춰 Intuit의 브랜드 포털 리디자인에 기여했습니다. Team Toyota Racing | 아트 디렉터 • Team Toyota Racing 웹사이트의 전체 리디자인 작업에 참여하여 브랜드의 레이싱 유산 및 디지털 존재감과 조화를 이루도록 했습니다. ### Traveler @ Sabbatical Jan 2024 – Jan 2024 | Japan, Portland, Denver, Hawaii, Florida • 다양한 문화에 몰입하고 글로벌 관점을 얻기 위해 일본을 여행했습니다. 또한 포틀랜드, 덴버, 하와이, 플로리다에서 친구와 가족을 방문했습니다. • 다른 사람들이 새로운 목적지를 탐험하고 다양한 경험을 받아들이도록 영감을 주기 위해 인스타그램( [https://www.instagram.com/si36studios](https://www.instagram.com/si36studios) )에 여정을 기록했습니다. • 다양한 풍경과 요리를 탐험하며 문화적 인식과 적응 능력을 확장했습니다. ### Lead UX Designer Contractor via Pyramid Consulting @ LinkedIn Jan 2023 – Jan 2024 | Mountain View, California, United States 포괄적이고 디자인 사고(Design Thinking) 중심의 접근 방식을 통해 제품 개선을 주도하며, 저는 LinkedIn 내부 SaaS 모니터링 및 관찰 가능성(Observability) 도구의 전체 리디자인을 이끌어 회사 전체 엔지니어의 효율성을 크게 향상시키고 일상적인 워크플로우를 간소화했으며, 그 책임은 다음을 포함했습니다: • 심층 감사, 경쟁 분석, 엄격한 UI/UX 연구를 수행하여 개선 영역을 식별하고, 일관된 사용자 인터페이스 및 패턴을 보장하며, 향후 성장을 위해 제품을 최신 디자인 표준에 맞추었습니다. • 팀이 사일로(siloed) 방식에서 전체론적(holistic) 접근 방식으로 성공적으로 전환하도록 이끌었으며, 이는 유지 보수 오버헤드를 줄이고, 반복 작업을 최소화하며, 제품 불일치를 현저히 감소시켰습니다. • 초기 요구사항 수집부터 성공적인 출시까지 전체 제품 수명 주기를 주도했습니다. • 사용자 인터뷰 세션에 적극적으로 참여하고 분석하여, 디자인 결정에 정보를 제공하고 사용자 요구를 우선시하는 데 귀중한 피드백을 추출했습니다. 이 중 일부는 Figma 인터랙티브 프로토타입을 포함했습니다. • Microsoft Fluent 9 디자인 시스템 라이브러리를 기반으로 하는 새로운 구성 요소 라이브러리를 만들었습니다. 이 이니셔티브는 엔지니어의 워크플로우 효율성을 높이고, 제품 코딩 전반의 일관성을 크게 개선하며, 향후 개발을 위한 강력한 기반을 확립했습니다. • ChatGPT 프롬프트를 사용하여 정보 제공 및 교육용 카피를 작성했습니다. • 엔지니어와 협력하여 광범위한 조직 배포를 위한 포괄적인 디자인 가이드라인 및 프로세스를 만들었습니다. • 관찰 가능성 엔지니어링 팀의 엔지니어링 관리자에게 직접 보고하는 동시에, 조직 내 다양한 팀의 개발자들과 교차 기능적으로 효과적인 협업을 수행했습니다. • WCAG 접근성 원칙을 염두에 두고 React 프레임워크를 기반으로 구축된 SaaS 애플리케이션용 UI를 디자인했습니다. ### Sr Product Designer @ ServiceNow Jan 2022 – Jan 2022 | Sunnyvale, California, United States Collaborated closely with ServiceNow Lightstep teams, a leading provider of SaaS enterprise software for monitoring, observability, and incident response. • Successfully addressed a range of complex design challenges, tackling problems at both the component and page levels to enhance the user experience. • Conducted comprehensive audits of existing design files and live site, identifying key areas for improvement. Created a deck for management, outlining actionable recommendations to enhance product consistency and elevate the overall user experience. • Created a new Figma component library with annotations tailored specifically to Lightstep's unique design needs, leveraging the existing ServiceNow Horizon Design System Library as a foundation. Establishing a single source of truth for all product designers and developers. • Collaborated closely with the UX and Product Design team, leading the initiative to organize and establish a new, industry-best-practice file structure and naming conventions within their Figma team directory, significantly improving design workflow and asset management. • Successfully addressed various complex design challenges, tackling problems at both the component and page levels to enhance the user experience. • Fostered strong cross-functional collaboration, effectively partnering with multiple teams across diverse departments to achieve shared project goals. • Designed user interfaces for SaaS applications built on the React framework. • Designing for accessibility (WCAG) ### Lead Product Designer @ Apple Jan 2021 – Jan 2022 | Cupertino, California, United States • Focused on the intersection of eCommerce and finance for a new service explored in Germany and Canada, serving both B2B and B2C users. • My work encompassed identifying and solving user needs, and translating those insights into user flows, low-fidelity prototypes, and ultimately, polished final designs. • Leveraged the existing design system library while also contributing new components as required. • Designing for accessibility (WCAG) ### UX Designer @ Google Jan 2020 – Jan 2021 | Mountain View, California, United States • Developed user-centered designs for a mobile-first eCommerce environment, with occasional contributions to desktop components. • Collaborated effectively with cross-functional teams, including product managers and engineers, to ensure successful project outcomes. • Contributed to UX design initiatives across diverse verticals, including retail and automotive. • Designing for accessibility (WCAG) ### UI Web Designer @ Stitch Fix Jan 2020 – Jan 2020 | San Francisco, California, United States E-Commerce Retail Clothing • Collaborated effectively with cross-functional teams across web and app initiatives within a data-driven and iterative environment. • Successfully led various initiatives across multiple pages on the main site and mobile app, including marketing, SEO, and acquisition landing page projects. • Created and managed a new component library of larger components (molecules and organisms) for front-facing web and marketing pages, developing and iteratively refining them based on strategic content needs, user research, and usability test feedback to drive design decisions and prioritize user needs. ### Lead Product Designer @ Walmart eCommerce Jan 2018 – Jan 2019 | San Bruno, California, United States • Led UX research, competitive analysis, wireframing, and InVision prototyping. • Working with cross-functional teams on responsive web, Android, and iOS platforms. • Designed search & filtering components. • Worked on Automotive, Mobile, and Baby Registry verticles. • Applied the new brand across touchpoints. • Prioritized design for ADA accessibility (WCAG) ### Lead Product Designer @ Oracle Jan 2017 – Jan 2017 | Redwood Shores, CA Global Growth Marketing Team • Led comprehensive UX research, including competitive analysis and content strategy, to develop strategic UX documentation and drive modern design principles for improved open rates and conversions. • Spearheaded the evolution of the core marketing component design system library, redesigning landing pages and email components to align with new brand standards and modernize the global user experience. • Collaborated effectively with global cross-functional teams (web developers, marketing, engineers), delivering detailed, spec'd-out style guides to ensure efficient and accessible (WCAG) implementation. • Managed a designer/production artist, providing guidance and support on day-to-day tasks. ### Lead Product Designer @ Intuit Jan 2015 – Jan 2016 | Mountain View Growth Marketing Team & XD Web Team Global email design systems library • Led the creation and implementation of a component-based design system for email templates, including a comprehensive Style Guide and specs for engineers (Marketo/Eloqua), ensuring global brand consistency and accessibility (WCAG). Email & landing page campaigns • Conducted extensive UX research, competitive analysis, and usability testing on email and landing page best practices to extract valuable feedback, inform design decisions, and prioritize user needs. • Designed and elevated email and landing page campaigns with best practices, focusing on responsive mobile-first experiences and conceptually driven content that connected product, brand, and user. • Art-directed illustrators and animators to create static and animated illustrations, enhancing email engagement through conceptual storytelling. Illustration and Iconography audit • Conducted an audit to identify and resolve inconsistencies in illustration and iconography across the QuickBooks website, aiming to align the ecosystem and strengthen visual brand consistency. ### Sr.Product Designer @ Spruce Finance Jan 2014 – Jan 2014 | San Francisco Bay Area • Delivered high-fidelity mockups and comprehensive style guides for the redesign of SaaS enterprise software connecting installation, design, sales, and financing of solar products. • Collaborated closely with the UX Director and Product Manager. ### Sr. Product Design @ C3 Energy Jan 2013 – Jan 2014 | Redwood City, CA Redesigned Revenue Protection and Advanced Meter Infrastructure asset deployment software. This supply-side analytics solution provides a unified SaaS architecture for utilities to leverage smart grid investments. • Improved user flow and navigational taxonomy through a quick iterative process. • Facilitated brainstorming, concept sessions, and whiteboarding to generate innovative ideas. • Created user personas and redefined user workflows. • Conducted user research and usability testing to inform design decisions. • Updated the overall UI and designed new components. • Collaborated iteratively with product managers and the engineering team. • Translated complex technical concepts into visually consumable experiences. ### Art Director / UX Design @ Telltale Games Jan 2011 – Jan 2012 | San Francisco Bay Area E-commerce Site Redesign & Rebranding (In-house Startup) • Led the UX design process, including wireframing, user flows, and documentation. • Led user research and usability testing, leveraging insights from competitive analysis and UI best practices to inform strategic design decisions for gaming e-store experiences. • Developed a new design system from scratch, implemented across digital and print touchpoints for a holistic brand experience. • Managed a mid-level designers and a front-end developers. • Created a responsive and scalable e-commerce experience. • Established new working processes for efficient visual asset handling and archiving. ### Sr Designer / Photographer @ Photography Jan 2010 – Jan 2011 | Asia and Los Angeles • Logos, Microsites, Mobile, B-B Web Site Re-Designs for small business clients PHOTOGRAPHY STORE: www.imagekind.com/artists/skyiouan/all/fine-art-prints PORTFOLIO: www.behance.net/si36 PUBLISHED WORK: Afar (Travel Magazine) ### Lead Designer @ Animated Designs Jan 2008 – Jan 2010 | Los Angeles, CA KIA MOTORS • Spearheaded the redesign and rebranding of Kia.com, driving a fresh and impactful online presence for the brand. • Developed strategic concepts for key aspects of the website, ensuring alignment with brand goals and user needs. • Managed the creation of design assets and crafted design elements for significant portions of the site, contributing to a cohesive and user-friendly experience. • Managed a mid-level designers, 3D artist, and front-end developers. ### Lead Visual Designer @ Accenture Jan 2006 – Jan 2008 | Los Angeles, CA Accenture (formerly Meredith Xcelerated Marketing formerly GENEX Accounts HONDA & ACURA automotive • Delivered digital experiences across various touchpoints, including website redesigns, microsites, email campaigns, and more. • Contributed to major design updates for Acura.com, Owners.Acura.com, and HondaFinancialServices.com. ### Art Director @ Betty Jan 2004 – Jan 2006 | Minneapolis, Minnesota, United States Betty (formerly Periscope) • Led the rebranding of Volvo Penta (boating) and Arctic Cat Snowmobiles, developing and executing visually compelling brand strategies. • Managed a team of production designers, and copywriters, directed photoshoots, and oversaw the production of high-quality creative assets. • Actively participated in new business pitches, contributing to the development of winning creative strategies. • Collaborated on projects for other notable clients, including Cox Business Services, Kemps Ice Cream, and Buca di Beppo. ## Education ### Associate of Science - AS in Computer Science Miami Dade College ### Design Program in Advertising / Visual Design Miami Ad School ### Associate of Arts - AA in Art History, Criticism and Conservation Miami Dade College ## Contact & Social - LinkedIn: https://linkedin.com/in/skyiouan - Website: https://www.behance.net/si36 - Website: https://sky-iouan.pixpa.com/ --- Source: https://flows.cv/sky JSON Resume: https://flows.cv/sky/resume.json Last updated: 2026-02-23