# 😸Skylar S. > Software Eng @ Hummingbird | ‎ex-Plaid Location: San Francisco Bay Area, United States Profile: https://flows.cv/skylar Experienced with backend systems in the fintech industry. ## Work Experience ### Senior Software Engineer @ Hummingbird Jan 2023 – Present Making alerts better, one feature at a time 🚨😌 (Full-stack product engineering) ### Backend Systems @ Pinwheel Jan 2021 – Jan 2023 | NYC // SLC - Designed the Gradual Refresh Ramp feature, unblocking live traffic to our largest payroll provider and improving its Refresh success rate by 13% - Improved account connectivity persistence rate by 10% through the Delayed Account Disconnect feature - Synthesized a PRD for the Refresh Overhaul project by facilitating cross-functional discussions, detailing problems and their impact, and roadmapping solutions - Architected the monitoring_status framework powering the Earning Stream and Verify products - Eliminated state-related incidents entirely by migrating vital data fields to their appropriate state context in DynamoDB - Implemented policy configuration TOML creation and parsing, restricting access to sensitive resources company-wide - Augmented Retool Dashboards to safely fetch sensitive resources while ensuring minimal developer disruption - Created and tuned DataDog alerts to monitor the health and status of systems affected by the Refresh workflow - Leveraged crons to auto-purge unnecessary database rows, reducing a table from ~43 million to ~3 million rows - Reduced the Refresh Planner query’s run time by ~30%, among other database optimizations to ensure scalability - Documented cross-functional collaboration procedures and prioritization of internal requests ### Software Engineer @ Plaid Jan 2019 – Jan 2021 | Salt Lake City Metropolitan Area - Triaged, implemented, and deployed fixes for existing bank integrations - Built new extractors for Canadian banks, such as mbna-platform - Conducted research on Canadian banks to pre-emptively increase coverage before customer asks - Collaborated with the go-to-market team to ascertain priority and roadmap extractor buildouts - Exposed the country_code parameter in the extraction framework to create PagerDuty alerts and Slack notifications for European extractors - Standardized provincial codes for all Canadian extractors, creating a smoother experience for our end users - Revamped the engineering onboarding process for new hires, providing a structured presentation on ‘Extractors 101’ ### Web Application, Deployment, and Automation Intern @ University of Utah Jan 2018 – Jan 2018 - Re-wrote and stress-tested scripts that SSH’d into Linux servers to pull metrics and website data - Created Puppet facts and manifests to maintain, implement and standardize webhosts ### Student Program Lead @ University of Utah Jan 2017 – Jan 2017 - Coordinated monthly re-syncs between 15 to 19 student staff and their mentors to set goals and projects - Interviewed and evaluated students to fill open positions within the program - Standardized student program processes by creating documentation, reducing miscommunication - Automated redundant recruiting processes to allow future scalability of the internship program ### Business Intelligence Intern @ University of Utah Jan 2017 – Jan 2017 - Gathered performance metrics in ServiceNow and visualized them through dashboards and reports - Automated the collection of data through Python scripts and MySQL queries - Coordinated groups within Software Platform Services to obtain the necessary metrics ### Software Engineer Intern @ Symantec Jan 2018 – Jan 2018 | Draper, Utah, United States - Automated the continuous integration (CI) testing process using Python scripts and Jenkins - Wrote 300+ unit tests in Python to test both UI (REST API) and CLI functionality of software builds - Reduced the run time of CI tests by 75% via executing concurrent subprocesses - Created a dynamic website using Python’s Tornado framework and JavaScript, front-ended with Nginx - Designed, implemented, and documented a SQLite3 database to hold parsed XML results - Visualized test results via D3, rendering a layout partition chart denoting skipped, passed, and failed tests - Assisted with FedRAMP efforts by creating AMIs from VDIs for cloud deployment ## Education ### Bachelor of Science (B.S.) in Computer Science University of Utah ### Bachelor of Arts (B.A.) in Philosophy; minor in Writing Washington University in St. Louis ## Contact & Social - LinkedIn: https://linkedin.com/in/skylar03 --- Source: https://flows.cv/skylar JSON Resume: https://flows.cv/skylar/resume.json Last updated: 2026-03-20