# Skyler Zieske > Software Engineer @ Accruent Location: New York, New York, United States Profile: https://flows.cv/skylerzieske Polyglot software engineer, vim enjoyer 👨‍💻 I put GPS in hospitals. I helped build an API platform from the ground up, eventually servicing > 100 million users. I did some cool projects at UofM (CV / audio ML, logic design, architecture, math in finance, DSP) Now I’m helping build a state of the art AI platform… Reach out :) ## Work Experience ### Software Engineer @ Accruent Jan 2026 – Present Core contributor on a small team building out an enterprise AI platform with cross-product unification • Designed and implemented a scalable Retrieval-Augmented Generation (RAG) pipeline for document ingestion, indexing, retrieval, and LLM-based reasoning • Developed a hybrid search architecture using vector embeddings and BM25, improving top-k retrieval relevance across large document corpora • Built document intelligence pipelines to classify documents and extract structured data from unstructured sources, including PDFs. • Implemented clickable citations with highlighted source previews, improving answer transparency, user trust, and in-session exploration. • Built and deployed containerized RAG services and platform APIs, leveraging Terraform-based Infrastructure as Code (IaC) to manage multi-environment deployments ### Software Engineer in Test @ Accruent Jan 2023 – Jan 2026 | United States API Platform: - Singlehandedly researched and implemented IaC validation for org-wide usage, complete with Github Actions workflows. - Built a Go library and network of agents/skills for writing unit and integration tests for Terraform, Docker, and Kubernetes configurations using Terratest, bringing infra validation efforts from hours/days to minutes. - Wore multiple hats (development and quality), adding Terraform provider features in Go, building out the custom C# middleware with DB/ cloud syncing, and writing complete integration tests with Terratest. - Often operated at a systems level, helping make high-level architectural decisions for an API platform eventually servicing upwards of 100 million users. - Helped pioneer new organizational best practices for infrastructure provisioning using modules and custom Terraform providers, advising teams on their implementations and creating extensive documentation. - Created Azure Workbooks for visualizing performance of every API onboarded to our API platform, capable of splitting request data between the gateway layer and backend layer. - Prototyped an API contract validation service with a Reactflow dashboard, visualizing all APIs and their consumers/providers. Maintenance Connection: - Ended an automation freeze, navigated from 0% -> 60-70% in-sprint automation, nearly eliminating manual regression testing and sharply increasing velocity - Went from many to 0 broken tests, and continuously maintained 100% test confidence across our more than 2000 GUI and graphQL automated test cases - Worked with QE leaderahip to dictate standard work around in-sprint automation and validation of acceptance criteria - Created a performance dashboard prototype in grafana which displays k6 metrics - Performed deploys to production ### R&D Software Engineer @ NavvTrack® Jan 2023 – Jan 2023 | Ann Arbor, Michigan, United States Researched and prototyped a project for ingesting BLE accelerometer data • Dictated a data model for the devices and built an API to service this data • Deployed using docker-compose and an RDS SQL database for storage • Aided in implementation of the BLE data ingestion service using a Kinesis Data Stream Developed a QR code scanning iOS app for BLE device data creation, streamlining the customer delivery & support process ### QA Engineer @ NavvTrack® Jan 2020 – Jan 2023 | Ann Arbor, Michigan, United States • Implemented a test automation platform, with cross platform testing (Web <-> Mobile) both front-end and back-end capabilities (UI and GraphQL functions). Achieved complete GraphQL coverage through Postman. • Drafted extensive QA documentation • Worked on site directly with customers for delivery and support, having troubleshooted major, system-halting issues. • Performed large-scale GIS data management with QGIS • Managed and instructed a team of interns to perform GIS data management ## Education ### Bachelor of Science in Engineering in Computer Engineering University of Michigan ### Bachelor of Science in Engineering in Electrical Engineering Wayne State University ## Contact & Social - LinkedIn: https://linkedin.com/in/skyler-zieske-8b28b41a9 --- Source: https://flows.cv/skylerzieske JSON Resume: https://flows.cv/skylerzieske/resume.json Last updated: 2026-04-13