# Sneha Arvind > Product @ Cogsolo | Past Clients: Google, Intuit, World Bank Location: San Francisco, California, United States Profile: https://flows.cv/snehaarvind Hello! I have 6 years of experience shaping products and services for companies like Google Ads, Intuit, and multiple AI startups through mixed-methods research and design, reaching ~10M+ unique users. My expertise lies in shaping early-stage product strategy and 0-1 products, services, and programs for diverse domains, including ed-tech, finance, healthcare, and ad-tech. 🌟 I love talking about: - Enhancing diversity, equity, and inclusion through design and technology. - Value-sensitive design, participatory design, and co-design. - Behavior change and habit formation. - Enabling public engagement with science. - Dance, music, and performance. Visa Status: Authorized to work in the U.S. ## Work Experience ### Product Design and Research Lead @ IdeaGPS Jan 2024 – Present | San Francisco Bay Area Employee #2 and sole Designer and Researcher at Cogsolo, our consumer-facing, workplace communication learning platform for early career professionals. I lead the full 0→1 product loop: from user research and defining what to build, to designing the end-to-end experience. ### Product Lead @ Vella.ai Jan 2025 – Jan 2025 | San Francisco Bay Area Prototyped agentic workflows to test and shape features for Vella’s agentic tooling; helped the team clarify priority users and product bets through actionable customer insights, steering the product toward product-market fit. ### Design Researcher @ SuperDeep Studio Jan 2023 – Jan 2023 | Portland, Oregon, United States Informed new service opportunities for Portland General Electric by analyzing key social, technological, economic, environmental, and political trends presented to 34 senior executives, shaping strategic decisions tied to the 2030 Portland Energy Bill. ### Senior UX Researcher @ PeepalDesign Jan 2022 – Jan 2022 | Bengaluru, Karnataka, India Key Client Engagement: Google Ads Informed director-level product decisions at Google Ads by identifying growth opportunities among non-English-first advertisers. Delivered actionable insights across the campaign lifecycle, uncovering motivators, blockers, and competitive gaps. Owned end-to-end delivery (from stakeholder alignment to synthesis and presentations) while mentoring junior UXRs and managing client communications. ### Design and Research Lead @ The Accidental Ally Jan 2020 – Jan 2022 | Palo Alto, California, United States As employee #1 at an early-stage startup, I laid the groundwork for scalable digital inclusion, leading foundational customer research to define moat, drive product-market fit, and helping position the company as a credible voice in digital accessibility. • Worked directly with founder (Ex-Intuit, Apple); mentored future accessibility advocates by co-founding and running the company’s first internship program. • 2x website traffic and 3x social media engagement by launching 3 open-source digital accessibility toolkits, empowering product teams to build more inclusive products. • Designed inclusive brand identity and accessible website in close collaboration with engineers. ### Design Researcher @ Pensaar Design Jan 2019 – Jan 2020 | Bengaluru, Karnataka, India At Pensaar, I helped design and execute 20+ research sprints, demonstrating how research accelerates and enhances strategic decision-making instead of slowing it down. • Drove 80% of Myntra PMs to commit to deep customer discovery and defining leading CX metrics through our research insights. • Accelerated global scale for Wadhwani Advantage through deep multi-stakeholder research insights, JTBD, and roadmap prioritization. • Co-created Intuit India’s 5-year product vision with global leadership, aligning with our customer and organizational insights. • Informed data privacy policy for migrant workers through behavioral experiments commissioned and reported by the World Bank. ### Design Researcher & Product Designer @ SHAU Jan 2018 – Jan 2018 | Bandung Area, West Java, Indonesia Pursued my undergraduate thesis at the intersection of behavioral science, product, and spatial design under the direct mentorship of the co-founders. ## Education ### Master's degree in Design Engineering Harvard University Graduate School of Design ### Cross-registered Graduate Student in MIT Media Lab Massachusetts Institute of Technology ### Cross-registered Graduate Student in Service Management Operations Harvard Business School ### Master's degree in Design Engineering Harvard John A. Paulson School of Engineering and Applied Sciences ### Master's degree in Design Engineering Harvard University ## Contact & Social - LinkedIn: https://www.linkedin.com/in/snehaarvind - Website: https://www.snehaarvind.com/ --- Source: https://flows.cv/snehaarvind JSON Resume: https://flows.cv/snehaarvind/resume.json Last updated: 2026-04-07