Functioning as a Lead Project Owner and Undergraduate TA to help facilitate the UX Design Experience Studio classroom of 97 students for Spring 2020 and Fall 2020 semester.
Administering corporate collaboration projects among student teams.
Designed an effective onboarding experience for Lyft Family, ensuring a complete rollout to all riders and significantly boosting adoption rates among family-centric users on the Lyft platform. Co-led the branding experience for the feature.
Collaborated with the Quickbooks Assistant and Quickbooks Online Invoicing team to design a digital assistant for Quickbooks Online platform.
Conducted in-depth user research through weekly user interviews for 6 weeks, hosted co-design & brainstorming design workshops with managers, engineers and the design team.
Designed the end-to-end experience using Sketch & Abstract for the Quickbooks Digital Assistant and worked with the engineering team for implementation.