# Snehil Verma > Software Engineer @ Included Health Location: Sunnyvale, California, United States Profile: https://flows.cv/snehil ## Work Experience ### Software Engineer II @ Included Health Jan 2024 – Present | Sunnyvale, California, United States • Designed and developed a provider search service which uses member preferences and personalized prompts to serve ML-model generated provider recommendations, increasing visit conversions and member retention by 20%. • Implemented a wait-time estimator for real-time patient queues, combining Queueing Theory and ML-based predictions, that serves 40% more accurate estimates than the baseline, reducing dropoffs and increasing NPS. • Designed and implemented durable, event-driven APIs and RPC services using Golang, Apache Kafka, and Temporal Workflows to ensure fault-tolerant, guaranteed delivery of data to and from Athena (EHR) • Engineered an automated lifecycle pipeline to streamline provider onboarding and offboarding, cutting down manual tasks for clinical liaisons and significantly minimizing human errors and delays. ### Software Engineer @ LinkedIn Jan 2023 – Jan 2023 | Sunnyvale, California, United States • Designed and developed integration testing framework using Java, Rest.Li and Ambry DB, increasing code coverage and verifying downstream and core services functionality, which reduced manual toil and dependency on SRE. • Engineered touchless deployment pipeline from code merge to production, added validations on emitted metrics and automated test stages, which increased deployment frequency from once a fortnight to 4-5 times a week. ### Software Engineer @ Tesla Jan 2023 – Jan 2023 • Implemented routing and planning in Trip Planner service to enable users to navigate across the Tesla supercharger network. Developed vehicle digital model for accurate route energy and consumption calculations. • Optimized path searching algorithm for low latency route calculation by introducing just-in-time compilation capability, redesigning path graphs and migrating from Dijsktra to A* for shortest path search. • Designed and implemented a data pipeline and data mart with Grafana visualizations to aggregate and analyze Trip Planner telemetry using Python, PostgresDB and Jenkins, giving service performance visibility to developers. • Developed an orchestration module to enable Tesla Map Builder service to ingest large-scale map fixes files. ### Software Engineer II @ Zynga Jan 2021 – Jan 2022 | Bengaluru, Karnataka, India ### Software Engineer @ Zynga Jan 2020 – Jan 2022 | Bengaluru, Karnataka • Designed, developed and unit-tested multi-tier and scalable features on popular racing game ”CSR2” using C#, Ruby, RSpec and Unity Engine, improving user retention and metrics and increasing player engagement. • Architect-ed and introduced changes to real-time matchmaking C++ server, lowering matchmaking times by 20% and reducing failures for online players. Added security measures to Ruby API server to validate matchmaking. • Enhanced the Release Admin Tool by developing capabilities for faster metadata ingestion, greater visibility and feature configuration for releases, thereby reducing the production readiness time of the game. ### Software Engineer @ Cisco Jan 2018 – Jan 2020 | Bengaluru, Karnataka, India Team - Cisco Commerce Workspace • Migrated and revamped code for Order Orchestration application from Spring MVC, Oracle SQL to SpringBoot, Mongo DB and re-designed and wrote efficient RESTful APIs, improving application response times by 15%. • Developed and documented low latency and scalable micro-services for Cisco Commerce Workspace using Java, Spring Boot and MongoDB, helping streamline ordering process for customers. ### Software Engineer @ Cisco Jan 2018 – Jan 2018 | Bengaluru, Karnataka, India • Designed and developed micro-services for Cisco’s Production Support dashboard using J2EE, MongoDB which helped to track real-time updates on production issues. • Automated business processes using Activiti Workflow, Python, Django framework. ### Software Engineer Intern @ D2K Technologies Jan 2017 – Jan 2017 • Designed and developed modules and UI systems for loan eligibility and credit eligibility mobile applications used by various partner banks clients. ## Education ### Master of Science - MS in Computer Science University of Massachusetts Amherst ### Bachelor of Technology (B.Tech.) in Computer Science Manipal Institute of Technology ### Bachelor's Degree in Computational Science Manipal Institute of Technology ### Master's Degree in Computational Science University of Massachusetts Amherst ## Contact & Social - LinkedIn: https://linkedin.com/in/snehil-verma1 --- Source: https://flows.cv/snehil JSON Resume: https://flows.cv/snehil/resume.json Last updated: 2026-04-11