# Snigdha Malik

> Director, Product Design & Strategy | Driving AI, Enterprise Experience & Innovation | ServiceNow · ex-Meta

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/snigdhamalik

I’m a Product Design & Strategy Leader with 15+ years of experience spanning enterprise and consumer products. I’ve built and led global design teams, shaped experiences at scale, and influenced strategy by turning complex challenges into clear, impactful solutions.
In addition, I focus on how AI can enhance work and life in purposeful, human-centered ways—bringing intelligence and clarity to both enterprise systems and everyday experiences.

## Work Experience
### Director, Product Design and Strategy @ ServiceNow
Jan 2024 – Present | San Francisco Bay Area
Driving Design innovation and strategy across ServiceNow’s Customer and Partner experience organization, leading AI experience strategy and positioning design as a driver of innovation at scale.

### Director, Product Design @ Meta Facebook
Jan 2020 – Jan 2023
Led design across 40+ enterprise products, managing a global team of 50+ designers and driving systems that powered business operations and supply chain at scale.

### Senior Product Design Manager (M2) @ Walmart eCommerce
Jan 2018 – Jan 2020 | San Francisco Bay Area
Led a global team of 20+ across 7 locations to reimagine the core Walmart.com shopping experience, balancing rapid experimentation with strategic product design.

### Product Design Manager (M1) @ Walmart eCommerce
Jan 2016 – Jan 2018 | San Bruno, CA

### Principal Ux Designer @ Walmart eCommerce
Jan 2015 – Jan 2016 | San Bruno

### User Experience Design Lead @ Taulia Inc. (acquired by SAP)
Jan 2014 – Jan 2015 | San Francisco

### User Experience Designer @ SAP
Jan 2011 – Jan 2014


## Education
### Bachelor of Science (BS) in Electrical and Computer Engineering
UC San Diego


## Contact & Social
- LinkedIn: https://linkedin.com/in/snigdham

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Source: https://flows.cv/snigdhamalik
JSON Resume: https://flows.cv/snigdhamalik/resume.json
Last updated: 2026-03-25