# Solène Herrgott > Lead Product Designer at Cisco Location: San Francisco Bay Area, United States Profile: https://flows.cv/solneherrgott I’m deeply driven by innovation and execution turning ambitious ideas into real, shipped experiences with measurable impact. I care about momentum, clarity, and impact making sure strong concepts don’t stall, but evolve into products that actually move the business forward. I’m Solène Herrgott, a Lead Product Designer with 7+ years of experience designing accessible, human-centered products at the intersection of user needs, business goals, and AI-powered capabilities. I’ve worked across France, Canada, and the United States, partnering with global organizations and early-stage startups. I lead the design of complex products and key features, including AI-driven workflows, collaborating closely with Product Managers, engineers, and UX researchers to shape strategy through execution. Beyond product delivery, I mentor designers and help teams raise the bar, fostering strong collaboration, design quality, and shared ownership. If you’re curious to learn or exchange perspectives, feel free to reach out! ## Work Experience ### Lead Product Designer @ Cisco Jan 2025 – Present | San Francisco Bay Area ### Senior Product Designer @ Cisco Jan 2024 – Jan 2025 | San Francisco Bay Area Part of the core design team for Cisco’s new CX Platform, shaping its foundation and early features. My work focuses on integrating AI into the platform, enhancing our design system, and exploring side projects that push our product forward. Key achievements: - Designed and delivered AI-powered features, including a repository for AI models and end-to-end flows to train, customize, and deploy them. - Built extensive knowledge of AI concepts, from model training to agents, through hands-on work, internal training, and participation in industry conferences. - Led the implementation of light/dark mode, contributing to a modern and accessible color palette for our design system. - Collaborated closely with PMs, engineers, and designers to ensure the platform’s foundation meets both user needs and future scalability. - Contributed to side projects that explore new capabilities and improve internal workflows. ### Product Designer (Mid-level) @ Cisco Jan 2021 – Jan 2024 | Paris, Île-de-France, France Designed experiences for Cisco CX’s main apps as part of a diverse team of 50+ designers, collaborating in an agile environment with product managers, engineers, researchers, and content strategists. Key achievements: - Led the design and delivery of multiple key features for PX Cloud, our main partner-facing app, working closely with PMs, engineers, researchers, and content strategists. - Mentored and trained new designers and interns as the team grew, taking on more leadership responsibilities. - Designed and iterated on AI-driven prototypes, exploring new ways to integrate artificial intelligence into design workflows. - Built an internal team website as a central hub for resources, including research reports, blog posts, and our design system. - Founded and contributed to an illustration library that defines Cisco CX’s visual style, reflecting values of diversity, inclusion, and gender equality. ### Product Designer (Junior) @ Cisco Jan 2019 – Jan 2021 | Toronto, Ontario, Canada Joined Cisco CX as a junior designer, creating experiences for partner- and customer-facing apps while quickly growing skills in design systems, accessibility, and working with cross-functional teams. Key achievements: - Created user flows, wireframes, and prototypes in collaboration with PMs and engineers. - Supported senior designers on large features, ensuring consistency with brand, accessibility, and UX standards. - Participated in research synthesis and usability testing to validate design decisions. ### UX/UI Design Instructor @ Sistech Jan 2021 – Jan 2022 | Paris, Île-de-France, France Sistech (ex-Techfugees) contributes to the professional inclusion of women refugees in the tech industry through its fellowship programmes and supports the development of #Tech4Refugees projects. I volunteered to teach UX/UI design to two wonderful Syrian women and helped them find a job in the French tech industry. ### UX/UI Designer @ GlobalExam Jan 2019 – Jan 2019 | Paris Area, France I was in charge of the Design and User Experience (B2B & B2C) for GlobalExam, a startup specialized in online language-learning. I managed and developed the new company's product (defined personas, users needs, empathy maps, wireframes,…) and worked closely with stakeholders and front/back-end developers. Main tools used: Sketch, Zeplin, Adobe suite. ### Freelance Designer @ Solene Herrgott Jan 2018 – Jan 2019 | France ## Education ### Master's Degree in User Experience and IoT L'École de design Nantes Atlantique Jan 2017 – Jan 2019 ### 5 month Student Exchange Program (Toronto in Canada), Industrial Design OCAD University Jan 2017 – Jan 2017 ### Bachelor of Arts in Art & Design University of Strasbourg Jan 2013 – Jan 2016 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/soleneherrgott --- Source: https://flows.cv/solneherrgott JSON Resume: https://flows.cv/solneherrgott/resume.json Last updated: 2026-04-07