• Scaled and managed the Call Quality Monitoring (CQM) service, a flagship ZDX feature highlighted in two consecutive CEO quarterly earnings calls as a top-5 strategic business driver.

• Architected a high-performance Alert Notification Service that was adopted as the standardized alerting framework across multiple cross-functional engineering teams at Zscaler.

• Architected and scaled distributed systems processing 20M+ events per day with sub-second latency

• Leveraged ADX (Azure Data Exchange) and KQL (Kusto Query Language) to build complex, low-latency queries across BigData enabling real-time visualization (dashboards) of mission-critical telemetry.

• Strengthened the resilience of Zscaler’s CQM service by implementing a robust observability framework. Using Prometheus and Grafana, I established SLI/SLO metrics necessary to maintain high-performance standards for 20M+ events per day.

• Owner of CQM in Commercial, FedMod, FedHigh and IL5 (DoD) clouds. US Citizen with Federal clearance.

• Spearheaded an Apache Flink-based streaming PoC on top of the existing infrastructure to modernize the alerting engine to improve the speed at which alerts were being processed.

• Championed security-first architecture, implementing Zero Trust principles, OAuth, and TLS across platform services

• Mentored senior engineers, drove technical standards, and influenced long-term platform strategy

• Adopted AI-assisted engineering workflows to improve development velocity, design quality, test coverage and code review efficiency

Lead for designing and implementing CSM (Configuration Software Monitoring) feature for servers running Docker and for Docker images on a customer's registry. Coded in Ruby and Golang. This SaaS application collects information from the customers’ servers and Docker images via an agent and analyses them on the cloud against publicly available standards. Worked as the dev. lead for this project.

Received the Employee of the Quarter Award for Phase 1 of this project.

• Worked on DNS Firewall as a Service – Infoblox’s first SaaS offering – an AWS hosted DNS security solution that runs on Docker.

Received Team of the Quarter Award for this.

• Team lead for a team of 10 engineers that worked on integrating Infoblox’s NIOS solution with Cisco ISE.

• Team lead for a team of 8 engineers that worked on integrating Microsoft AD user data with Infoblox’s NIOS solution.

Received Employee of the Quarter Award for this.

Both Cisco ISE Integration and Identity Mapping are mentioned as one of the 10 business highlights for Infoblox for FY 2016 (https://globenewswire.com/news-release/2016/08/31/868627/0/en/Infoblox-Reports-Fourth-Quarter-and-Fiscal-Year-2016-Results.html)

Lead a team of 8 engineers doing a PoC for integrating different authentication mechanisms under Nginx acting as a frontend to Tomcat.

• Successful PoC with a working demo in 3 months.

• Integrated username/password authentication using flat file, DB and OAuth authentication.

• Inserted custom information in a custom header into the request forwarded by Nginx to Tomcat

• Innovative solution using Nginx as a container for authentication. Led to Tomcat performance improvement without needing to change the webapps that Tomcat hosted.

• In addition to acting as the team lead, actively participated in a 2 member sub-team working on sub-parts of the project.