I’m a Staff Product Designer with deep experience in healthcare SaaS and operational systems. I specialize in turning complex problems into products that drive real usage, measurable business impact, and organizational alignment.

Experience

2026 — NowLeanTaaSStaff Product Designer

2026 — Now

San Francisco Bay Area

I lead design for two major product lines — Infusion and Imaging — at a healthcare SaaS company building operational tools used daily by clinicians and operations teams.

In this role I:

Drive product direction and roadmap decisions across multiple business lines, influencing investment and strategy

Led design for the Imaging product, which became the fastest ACV product in company history, helping establish a new business line

Led Workforce Optimization, an AI-assisted scheduling tool that reduced schedule build time by 60%+, cut staffed hours by up to 20%, and delivered up to $350K in annual savings

Shaped responsible AI strategy for customer-facing features, reducing hallucination risk and ensuring clinical trust

Screened, interviewed, and mentored designers to strengthen team quality and domain expertise

Partner with cross-functional leadership to align success metrics, delivery timelines, and product vision

This role combines strategic decision-making, discovery, cross-organizational leadership, and delivery execution in a complex, high-stakes domain.

2023 — 2026LeanTaaSSenior Product Designer

2023 — 2026

San Francisco Bay Area

I led end-to-end product design across tools that support clinical staffing and operations.

Key achievements include:

Led design for Patient Assignment, a real-time staffing tool that achieved 41% engagement and significantly improved nurse workload fairness and satisfaction

Built and scaled the company’s first design system, improving consistency and delivery speed

Delivered high-impact features across staffing operations, including capacity modeling, comparative metrics tools, and mobile support for staffing workflows

Drove research and iteration during COVID-driven operational shifts in infusion centers

Partnered closely with PM, engineering, data science, and customer success to refine requirements, ensure technical feasibility, and align on success metrics

This role involved a balance of user research, product strategy, and hands-on design execution.

2021 — 2023LeanTaaSProduct Designer

2021 — 2023

San Francisco Bay Area

At LeanTaaS early in my tenure, I focused on designing workflows and tools that support nurse staffing and patient operations.

Highlights:

Conducted discovery and usability testing in real clinical environments

Designed workflow systems that helped users make complex operational decisions

Partnered closely with cross-functional teams to ship high-quality, scalable solutions

2020 — 2021VariousFreelance Product Designer

2020 — 2021

San Francisco Bay Area

During this period I worked with founders and small teams to design dashboards, workflow tools, and responsive experiences across HR, consumer, and nonprofit platforms (ADP, Simpson Strong-Tie, Menu Beauty).

Work included:

Redesigning workflow dashboards to reduce cognitive load

Improving interaction and visual design across web and mobile interfaces

Conducting research and usability testing to inform direction