Projects include AWS integration, data visualization of network performance dashboards, 30-day trial, intuitive custom dashboard experience, user & event notification management, and more

Execute user research, sketching of wireframes, and building of interactive prototypes, as well as creating high-resolution visual designs

Collaborate with cross-functional teams including the UI & BE engineering teams, PM, and marketing team in a fast-paced agile environment to innovate and craft both SaaS & on-premises enterprise product

Build and manage the design team’s UX component library for consistent product UI and design deliverables

Contribute to high-level strategic decisions, product vision, and prioritization of development roadmap

Lead product development from conceptualization to the release of new features and projects (e.g. Photos collections redesign feature resulted in 2X retention increase, Sign-up & Onboarding process resulted in 12% conversion increase)

Execute user research, sketching of UX wireframes, and building of clickable prototypes, as well as creating high resolution visual designs

Collaborate directly with the engineering team, PM, and marketing team in a fast-paced agile environment

Oversee key company-wide initiatives such as the move and integration of Heap Analytics and Intercom, enabling improved user experience and re-engagement tracking

Conducted individual interviews, focus group discussions, and qualitative analysis