# Sophie Chow > Principal Designer at Nava | Building technology for the public good Location: San Francisco, California, United States Profile: https://flows.cv/sophiechow Hi there! I'm Sophie, a Product Design Leader driven by developing a deep understanding of people and transforming research insights into specific, viable solutions for product development, marketing, communication, strategy and innovation. ## Work Experience ### Principal Designer @ Nava Jan 2026 – Present ### VP, Design @ Beam, Formerly Edquity Jan 2022 – Jan 2026 ### Head Of Design @ Beam, Formerly Edquity Jan 2021 – Jan 2022 ### Senior Product Designer @ Beam, Formerly Edquity Jan 2021 – Jan 2021 ### Senior Design Lead @ IDEO Jan 2020 – Jan 2021 ### Design Lead @ IDEO Jan 2019 – Jan 2020 | San Francisco Bay Area ### UX Designer @ IDEO Jan 2017 – Jan 2018 | San Francisco Bay Area - Leading research, synthesizing findings and communicating insights to inspire teams, catalyze design and fuel strategic decisions - Working collaboratively with other designers, partners and teams through all phases of a project - Designing and creating prototypes and reference designs for websites, apps and other digital experiences, all with the ecosystem and journey of end users in mind ### Interaction Design Program Participant @ Copenhagen Institute of Interaction Design Jan 2016 – Jan 2016 | Copenhagen ### Customer Insights, Strategic Innovation @ Sennheiser Electronic GmbH & Co. KG Jan 2014 – Jan 2015 | Zurich, Switzerland - In depth user research for new customer segments and markets - Design research methods for surveys, interviews, ethnographic studies, workshops and other means to collect data - Develop future end user solutions, use cases and scenarios - Monitor and research STEEP trends for various market segments, end users, competition and sociological environment - Implementation of global, macrotrends in corporate strategy - Design methods to disseminate research findings internally ### Junior Market Researcher @ Sennheiser Electronic GmbH & Co. KG Jan 2013 – Jan 2014 | Zurich, Switzerland - Conduct research on global trends - Advise internal departments on future markets, extreme future scenarios, future consumer needs and values - Led internal workshops on important global shifts, prepared content of outcomes of workshop - Provided fresh topics and content for company-wide innovation newsletter ### Business English Teacher @ Business and Technical Languages Groupe Jan 2012 – Jan 2012 - Utilized Market Leader to teach top executives at international companies including Carrefour, Natixis, AON, Groupama, AFD, Le Monde valuable marketing and business concepts - Managed 20 client files on a weekly basis - Devised trainings to meet the particular needs of each client - Wrote detailed reports on progress of students ### Project Manager @ Henan Hope Project Jan 2009 – Jan 2012 - Raised and donated funds for a nonprofit foundation working with schools in rural China - Generated effective strategies like pen pal program, summer camp, psychological counseling, and field visits resulting in significant improvement in student performance - Managed relations with individual donors, local businesses and Chinese students and government officials - Conducted multiple field visits to students homes to encourage emotional progress - Organized activities for a summer camp for 300 students from migrant worker families in rural China - Oversaw logistics between the US and China including the purchasing and cataloguing of supplies - Varied involvement as needed ### Market Research Assistant @ UMB Corporation Jan 2006 – Jan 2010 - Proposed new pricing structure based on current market research - Assisted property manager with client relations and leasing appointments - Managed online media promotion - Worked during breaks from University ### Master Teacher @ Aim High Jan 2008 – Jan 2009 - Taught American History and Community Activism at Bay Area’s largest academic summer camp provider - Focused on restorative practices, building confidence, improved communication skills, conflict managements and high school/ college counseling - Two summers ## Education ### Graduate in Interaction Design Copenhagen Institute of Interaction Design ### BA in Honors in American Studies and Ethnicity, East Asian Languages and Cultures University of Southern California ### Chinese Proficiency Certificate in Mandarin Chinese National Taiwan Normal University ### Chinese Proficiency Certificate in Mandarin Chinese Peking University ### Master's degree in Interaction Design Copenhagen Institute of Interaction Design ## Contact & Social - LinkedIn: https://linkedin.com/in/sophie-chow --- Source: https://flows.cv/sophiechow JSON Resume: https://flows.cv/sophiechow/resume.json Last updated: 2026-04-13