• Directed a year-long international youth leadership program, managing communications and expectations across 100 youth volunteers, 200 parents, and 10 staff

• Led full-cycle recruitment: processed 200+ applications, conducted 40+ group interviews, created interview reports, and maintained organized program databases

• Designed and coordinated a 4-month training program that strengthened volunteer leadership and presentation skills—aligned to program goals and success metrics

• Built surveys, analyzed program data, and reported findings to leadership to identify trends, root causes, and improvement opportunities; contributed to process enhancements across program cycles

• Adapted in-person trainings to online trainings (due to COVID-19 in March 2020), maintaining participant engagement and training effectiveness

• Designed and executed professional development workshops and community events for 500+ alumni,

strengthening mentorship pathways and long-term participant engagement

• Provided operational and administrative assistance to Connexpedition programs

• Served as the primary liaison between 80 program participants and 8 staff members

• Maintained all program social media channels (@connexpedition on Instagram, Facebook & Twitter) and increased social media engagement by 30%

• Co-developed 5 comprehensive project briefs, detailing UI components and user stories, for the largest student software and UX design agency at UC Davis

• Mentored junior designers, facilitating proficiency in Figma and effective client communication to ensure project success and positive learning experiences

• Coordinated with 7+ tech companies for collaborative projects

• Maintained high client satisfaction throughout the project term by conducting frequent business reviews

From October to November 2022:

• Worked cross-functionally with stakeholders, developers, and project managers to create a Slack integration for Noteable, a collaborative data visualization notebook, within 5 weeks

• Guided the transformation of information architecture into a high-level user flow, enhancing communication with developers and stakeholders

• Conducted heuristic evaluation and usability tests, increasing user satisfaction after interface adjustments

From February to June 2022:

• Worked cross-functionally with developers and project managers to create a mobile scavenger hunt game over 15 weeks