•Generated millions in revenue by leading the design, planning, and execution of Identity Federation support for four Dialogflow consoles, driving cross-functional teams to ensure timely and accurate delivery.
•Ensured 99.9% service uptime by guiding cross-functional alignments, defining SLOs, and launch of a token-based LLM rate limiting system for Dialogflow using C++, Java, Kotlin, and Guice.
•Led the development of the Travel AI MVP, a Generative AI travel planning tool. Defined team priorities and architected core infrastructure, LLM agent, integrations with YouTube and Places APIs, and CI/CD pipelines for version control and deployment using GCP, Python, Terraform, Vertex AI, Dialogflow, and FastAPI.
•Drove the GA release of AML AI, a GCP product generating millions in revenue; built key features, identified and resolved GA-blocking issues, and boosted profits via billing enhancements using Go and BigQuery.
•Elevated customer experience by designing and integrating compliance monitoring systems, and enhanced product's reliability through comprehensive testing strategy using Go, Python, Bazel, and Protobuf.