Coordinated quantitative and qualitative research results to define a problem statement related to a company-wide cloud delivery service.

Supported interviews and data-coded the results to identify issues in cloud transformation.

Evaluated business data to strategize CX journey to bring revenue, using Tableau.

Redesigned Continuous Intelligence, a B2B data analytics tool

Ideated and designed the Gen-AI project as a node-based system for prompt creation, cross-functionally collaborating with developers and PMs.